Field Service Engineer
- Recruiter
- Confidential
- Location
- Plymouth
- Salary
- 35000.00 - 40000.00 GBP Annual + Private medical, pension etc
- Posted
- 03 Nov 2020
- Closes
- 25 Nov 2020
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
Our client based in Plymouth are seeking a Field Service Engineer to provide support to customers, ensuring the stable operation of our hardware & software products.
The Field Service Engineer will be providing support on Fire Control Systems & specialised Electro-Optical Systems.
The successful Field Service Engineer will have the following key responsibilities:
* Provide commissioning, service, repairs and after-sales support to company products and systems both in house and on customer site
* Fault-find and troubleshoot systems, often on-board ships, to establish fault and repair as required
* Assist with associated technical documentation related to work carried out
* Support the Sales team in demos and trials for customers as necessary
* Provide technical support and advice to internal and external customers
* Preparation of risk assessments and SSOW's for installation / commissioning activities
The Field Service Engineer must have the following:
* Previous experience within a similar position is essential, with hands-on electro-mechanical skills.
* Exposure with the Navy or Military is required.
* Knowledge of ethernet protocols - RS242 / serial links etc with the ability to perform fault diagnosis.
* Basic skills in mechanical, electrical and electronics.
* Experience of writing comprehensive visit and fault reports
* Must be willing to travel worldwide within short notice period, working extended hours when necessary
* Strong Customer relation/interpersonal skills with the ability to communicate technically at all levels
You will have a competitive salary, plus excellent benefits including 26 days annual holiday (plus Bank Holidays), Contributory Pension, Private Medical Insurance, Income Protection Scheme and Life Cover
The Field Service Engineer will be providing support on Fire Control Systems & specialised Electro-Optical Systems.
The successful Field Service Engineer will have the following key responsibilities:
* Provide commissioning, service, repairs and after-sales support to company products and systems both in house and on customer site
* Fault-find and troubleshoot systems, often on-board ships, to establish fault and repair as required
* Assist with associated technical documentation related to work carried out
* Support the Sales team in demos and trials for customers as necessary
* Provide technical support and advice to internal and external customers
* Preparation of risk assessments and SSOW's for installation / commissioning activities
The Field Service Engineer must have the following:
* Previous experience within a similar position is essential, with hands-on electro-mechanical skills.
* Exposure with the Navy or Military is required.
* Knowledge of ethernet protocols - RS242 / serial links etc with the ability to perform fault diagnosis.
* Basic skills in mechanical, electrical and electronics.
* Experience of writing comprehensive visit and fault reports
* Must be willing to travel worldwide within short notice period, working extended hours when necessary
* Strong Customer relation/interpersonal skills with the ability to communicate technically at all levels
You will have a competitive salary, plus excellent benefits including 26 days annual holiday (plus Bank Holidays), Contributory Pension, Private Medical Insurance, Income Protection Scheme and Life Cover