Site Operations Manager
We currently are looking to recruit an experienced Site Operations Manager for our Sales Showroom, Service Centre in Manchester.
A key member of the Management Team, you will be responsible for delivering exceptional levels of Customer Satisfaction through operational experience, with the ability to lead a multi-functionalteam including, Sales, Business Development, Showroom Facilities Management, Inventory and to service our B2C and B2B customers, supporting our evolving showroom network.
Taking care of the day to day running of the site, you will drive the operational business through continuous improvement and learning methods, having the ability to create, develop and implement initiatives that give a ROI and deliver added value with a focus on our people and customer satisfaction. Health, Safety and Wellbeing are our first priorities and you will assure this while meting our overall targets and KPI objectives in sales, service, productivity, quality, security and cost efficiently, ensuring full legal and operational compliance.
With the ability to adapt in an unpredictable environment, you’ll have proven ability to ensure all training and development needs are met, and will make certain cross-functional team working, at both lower and strategic levels.You’ll ideally hold a management degree or equivalent, with a financial / business qualification and have excellent proven people management skills.
Above all, you’ll be an effective relationship builder, commercially focused and have excellent IT Skills.
To apply, please send through your up-dated CV and covering letter and provide clear evidence of how you meet the criteria used (indicated in the Job Description/ Specification attached).This will give us insight needed into your suitability for the role.