Customer Service Advisor Administrator

Job type: Customer Service Advisor
Location: Avonmouth
Salary: GBP18,000 - GBP22,000 (Negotiable DOE)
Position Type: Permanent
Sector: Sales
Our client, an established building materials manufacturer and supplier, based outside Bristol is looking to appoint a Sales Administrator into their busy customer service team.
Based within the Internal department, the main purpose of this role is to provide excellent customer service and order/quote processing activities within the Head Office, ensuring all quotes and orders are processed promptly to the satisfaction of the customer and providing support to the sales team.
Main Responsibilities:
* Manage, on a daily basis, the satisfaction of customer enquiries, provide accurate quotations and initial product offer and appropriate advice on the correct specification.
* Invoicing
* Booking transportation for products
* Ensure the requisite information is available as part of the enquiry validation process to enable the enquiry to be processed through to quotation
* Ensure correct use and application of the pricing guidelines for all products adhering to pricing rules applied to maintain product contribution levels and percentage margins where required
* Provide effective support to the external sales team
* Adhere at all times to the pre-booking and order management hand over guidelines and process
* Carry out general administrative duties to include filing as required
* Pass appropriate technical enquiries to technical services team
* Process information and pass to the order management team for processing orders
*
Essential Attributes & Skills:
* Experience of raising and managing quotes from start to finish within a manufacturing environment
* Excellent administration and order processing experience
* Stock management#
* Accounts payable
* Diary Management
* Professional telephone manner
* IT literate
* Organised, systematic and precise
* Ability to work under pressure
* Able to use own initiative
* Ability to multitask
* Flexible & positive
As well as a competitive salary of circa GBP20k, the company offer a fantastic working environment with good benefits package, and career progression.
Due to the high response, if you have not been contacted within 7 days, please assume that your application has been unsuccessful on this occasion. However, we will keep your details and notify you of any other opportunities.
For more information on this position or any other roles, please contact us for a confidential discussion.
Please note, you will be required to provide your eligibility to work in the UK.
Adore Sales & Marketing is part of the Adore Recruitment group and pecialises in sales and marketing recruitment across the UK. Some of our key sectors include Telesales, Internal Sales, External Sales, Rec2Rec, Media Sales, Team Leaders, IT/Telecom Sales, Engineering/Technical Sales, Marketing Executives, Business Development Manager, National Account Manager, Key Account Managers, Sales Management and Senior Appointments. We are acting as an employment business/agency