Housing Support Officer
Housing Support Officer
£25,787 per annum
Permanent, Full Time
Our client is brave, ambitious and honest!
This is a great opportunity for you to join one of the UK’s most trusted social housing providers.
Our client owns and manages 30,000 homes across the West Midlands, including diverse communities from urban tower blocks to rural villages and towns; but they provide more than housing – their homes are a foundation for life.
They are proud to be an organisation which deals directly with the consequences of their housing crisis by providing homes for people who can’t access them on the market.
They are a not-for-profit organisation and a registered charity. All the money they make goes back into improving their homes and services and building new homes so that they can help more people.
Working for them not only offers you the chance to work for an award-winning, big-hitting organisation in the West Midlands, it gives you the opportunity to work for an organisation with a heart and a clear social purpose.
It doesn’t matter which function you work in, being part of their team will give you the chance to play your own part in making a very real difference to people’s lives.
To join them you will have the ability to take ownership and responsibility for delivering a consistently high level of service within your team and across the business as a whole. You’ll be positive, optimistic and solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to their customers and colleagues.
They provide short-term supported accommodation for single people over 18 years and for families who are homeless or at risk of homelessness. The service aims to provide effective housing management to residents ensuring residents develop financial, life and tenancy skills, increase their resilience, independence and confidence to improve their life chances and build a foundation for life.
You will work in partnership with all other relevant services to support residents holistically and signpost appropriately. To ensure positive, supportive and collaborative relationships develop with support providers inspiring residents to engage with education, training and employment opportunities. You will also deliver group sessions to increase life skills for all residents including cooking, budgeting, health and well-being.
The successful candidate will have experience of working with families in a community setting or supported housing.
So, if you think you have the technical know-how and can demonstrate the people skills they’re looking for, they really want to hear from you.
They are committed to diversity and inclusion, encourage flexible working where appropriate and positively welcome applications from everyone.
They are committed to protecting people’s health, wellbeing and human rights. They adopt a proactive approach to safeguarding and do everything they can to make sure all individuals accessing their services can do so without fear of harm, abuse or neglect. They have policies and procedures in place to try to make sure the people they support are protected from harm and as part of their recruitment process they carry out robust safeguarding checks.
This post is subject to an Enhanced DBS check (Disclosure and Barring Service).