Service Support Worker - Assisted Discharge - Homelessness
- Recruiter
- British Red Cross
- Location
- London
- Salary
- 15871.00 - 18108.00 GBP Annual
- Posted
- 26 Oct 2020
- Closes
- 29 Oct 2020
- Sectors
- Health, Nursing & Social Care, NHS
- Contract Type
- Contract
- Hours
- Full Time
Service Support Worker - Assisted Discharge - Homelessness
Contract type: Fixed Term contract to 31/03/2021
Hours per week: 35hrs, Monday to Friday 9am to 5pm with some weekend cover.
Salary: GBP20,843 (Including London Weighting Allowance)
Location: Kings College Hospital, Lambeth, London
Since November 2019, the British Red Cross has been working in partnership with the Kings College Hospital Homeless Pathway Team to improve the quality of care for homeless patients, reduce potential delayed or premature discharges and avoid unnecessary admissions and A&E attendances.
We've got an opportunity
We are looking for a passionate Team Supporter Worker to join our Kings College Assisted Discharge Service. The Independent Living Service Support Worker post will provide reactive, focused and flexible support to homeless inpatients following a hospital stay to enable early discharge when clinical needs have been met. The post will assist the Independent Living Service Coordinator and the Hospital Homeless Pathway Team by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their discharge location and prevent hospital re-admission. Referrals may require the support worker to take the patient home from hospital to enable their discharge.
The post-holder will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual. The post-holder will be providing practical and emotional support in the service user's discharge location and signposting to other services where appropriate to enable the individual to live independently in their accommodation.
The Support Worker will act as contingency for the Service Coordinator when required and may need to provide cover for their colleagues at other hospitals served by the Red Cross in the area. Service confidentiality and safeguarding vulnerable people are key responsibilities of the role. The post may require some weekend shifts and some evening shifts when covering for the Service Coordinator (11:00am-19:00pm) but the normal working patterns are Monday to Friday 9am to 5pm.
This post does not include personal care and management of medication.
Say hello to the team
The Independent Living (IL) & Crisis Response (CR) service (IL/CR)supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.
This role could be for you if???
In order to be successful in your application you must be able to demonstrate experience of working with vulnerable adults. You will also demonstrate that you are a good communicator who can delegate and manage set tasks to agreed timescales. Furthermore, you will have experience preparing and keeping written records and reports. You have ability to work with NHS professionals, community organisations, care agencies and relatives in order to support people in the community to life safely and supported at home.
Closing date for application is 23.59 on Sunday the 8th of November 2020 with interviews to follow.
We offer a wide range of staff benefits, these include:
Click here for further details on our staff benefits
A little bit more about us
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies...... click apply for full job details
Contract type: Fixed Term contract to 31/03/2021
Hours per week: 35hrs, Monday to Friday 9am to 5pm with some weekend cover.
Salary: GBP20,843 (Including London Weighting Allowance)
Location: Kings College Hospital, Lambeth, London
Since November 2019, the British Red Cross has been working in partnership with the Kings College Hospital Homeless Pathway Team to improve the quality of care for homeless patients, reduce potential delayed or premature discharges and avoid unnecessary admissions and A&E attendances.
We've got an opportunity
We are looking for a passionate Team Supporter Worker to join our Kings College Assisted Discharge Service. The Independent Living Service Support Worker post will provide reactive, focused and flexible support to homeless inpatients following a hospital stay to enable early discharge when clinical needs have been met. The post will assist the Independent Living Service Coordinator and the Hospital Homeless Pathway Team by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their discharge location and prevent hospital re-admission. Referrals may require the support worker to take the patient home from hospital to enable their discharge.
The post-holder will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual. The post-holder will be providing practical and emotional support in the service user's discharge location and signposting to other services where appropriate to enable the individual to live independently in their accommodation.
The Support Worker will act as contingency for the Service Coordinator when required and may need to provide cover for their colleagues at other hospitals served by the Red Cross in the area. Service confidentiality and safeguarding vulnerable people are key responsibilities of the role. The post may require some weekend shifts and some evening shifts when covering for the Service Coordinator (11:00am-19:00pm) but the normal working patterns are Monday to Friday 9am to 5pm.
This post does not include personal care and management of medication.
Say hello to the team
The Independent Living (IL) & Crisis Response (CR) service (IL/CR)supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.
This role could be for you if???
In order to be successful in your application you must be able to demonstrate experience of working with vulnerable adults. You will also demonstrate that you are a good communicator who can delegate and manage set tasks to agreed timescales. Furthermore, you will have experience preparing and keeping written records and reports. You have ability to work with NHS professionals, community organisations, care agencies and relatives in order to support people in the community to life safely and supported at home.
Closing date for application is 23.59 on Sunday the 8th of November 2020 with interviews to follow.
We offer a wide range of staff benefits, these include:
- 36 days holiday (including Bank Holidays)
- Option to buy an extra 5 days annual leave
- Up to 6% contributory pension
- Flexible working policy
Click here for further details on our staff benefits
A little bit more about us
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies...... click apply for full job details