SERVICE DESK MANAGER
- Recruiter
- DELT SHARED SERVICES LTD
- Location
- Plymouth, Devon
- Salary
- £40,000-£45,000
- Posted
- 26 Oct 2020
- Closes
- 30 Oct 2020
- Sectors
- IT, IT Support, Management
- Contract Type
- Permanent
- Hours
- Full Time
SERVICE DESK MANAGER
(FULL TIME, PERMANENT)
£40,000-£45,000 P.A.
Delt is a brilliant contradiction. A dynamic and agile private sector company with a serious conscience, that’s wholly owned by the public sector. It’s somewhere you can do the right things for the right reasons while playing a real part in a growing business.
Do you want the experience of working in this sort of dynamic environment? Do you want to apply your skills to doing good and helping us grow? We need someone who is a skilled Service Desk Manager on a permanent basis to provide 1st and 2nd line customer support.
Are you:
- Passionate to deliver positive outcomes for customers
- A team player who can work well with multi-disciplinary teams
- A driver with a relentless thirst for achieving results
- Able to explain the technical concepts required in the role and do you understand how these fit into the wider technical landscape?
Do you:
- Have proven experience in leading an IT Service Desk?
- Have experience working in a professional, customer focused, ITIL environment?
- Have demonstrable experience in ITIL?
- Have proven experience in driving service improvement?
- Have proven experience in building both strategic and operating plans
If this sounds like you, please get in touch!
Please Note: It is likely that we will be conducting interviews for this position via video chat.
Deadline for applications: noon 30th October 2020
Interviews are expected to be held on 13th November 2020