Field Service Engineer

Our client based in Plymouth are seeking a Field Service Engineer to provide support to customers, ensuring the stable operation of our hardware & software products.

The Field Service Engineer will be providing support on Fire Control Systems & specialised Electro-Optical Systems.

The successful Field Service Engineer will have the following key responsibilities:

• Provide commissioning, service, repairs and after-sales support to company products and systems both in house and on customer site
• Fault-find and troubleshoot systems, often on-board ships, to establish fault and repair as required
• Assist with associated technical documentation related to work carried out
• Support the Sales team in demos and trials for customers as necessary
• Provide technical support and advice to internal and external customers
• Preparation of risk assessments and SSOW's for installation / commissioning activities

The Field Service Engineer must have the following:

• Previous experience within a similar position is essential, with hands-on electro-mechanical skills.
• Exposure with the Navy or Military is required.
• Knowledge of ethernet protocols - RS242 / serial links etc with the ability to perform fault diagnosis.
• Basic skills in mechanical, electrical and electronics.
• Experience of writing comprehensive visit and fault reports
• Must be willing to travel worldwide within short notice period, working extended hours when necessary
• Strong Customer relation/interpersonal skills with the ability to communicate technically at all levels

You will have a competitive salary, plus excellent benefits including 26 days annual holiday (plus Bank Holidays), Contributory Pension, Private Medical Insurance, Income Protection Scheme and Life Cover...... click apply for full job details