IT Service Delivery Manager - Lincoln - 50K DOE
IT Service Delivery Manager - Lincoln - 50K DOE
Service Delivery, Client Onboarding, Incident and Problem Management, Escalation Point, Service Quality, Team Management, Managed Service Innovation, Technical Delivery, Microsoft Database Technologies, Managed Services Outstanding communication & proven leadership skills, Application Management
You will be responsible for the IT Service delivery function and work alongside the Head of IT.
The ideal candidate will demonstrate:
**Experience in IT Operations roles - perhaps Senior IT Manager, Head of IT Services or IT Operations
**if you are coming from an IT Solutions or Managed Services environment please apply - This is highly desirable!
**Solid skills around Managed Service Delivery, Managed Service Innovation and Managed Service Reporting are highly desirable.
**The client is really looking for some with solid skills in IT Service Management - Processes, Utilization, Frameworks (ITIL etc), Service Improvement Scaling, Change Management, Incident Management
**If you have worked with or managing Oracle or Microsoft Database Technology please apply - This is highly desirable!
**IT Services & Change Implementation, Team Management, Supplier Management and Service Management
**Exceptional Senior-stakeholder and Vendor management skills; Managing expectations and identifying high-level objectives, well versed in ITIL framework
**Technical background / understanding of tech - Microsoft / Exchange / O365 / SQL / VMware / VMware Horizon VDI / Cisco Networking / Firewalls
In addition to a fantastic working environment and genuine opportunity for progression, the successful candidate will enjoy employee benefits and a competitive salary - dep. on experience and qualifications.
IT Service Delivery Manager - Lincoln - 50K DOE
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