Warehouse Team Leader - Bike Build

Wiggle Limited
22 Oct 2020
28 Oct 2020
Contract Type
Full Time

At WiggleCRC we are looking for dedicated and enthusiastic individuals, that are as passionate about bikes as we are. WiggleCRC are currently looking to recruit an experienced Team Leader to join and manage our exciting bike build team based at our Bilston Distribution Centre

As a Team Leader with within our Bilston distribution centre, you will work alongside an experienced team managing the assembling and quality checking of bikes. From a top of the range mountain bike, to a child's bike or road bike, you will play a key part in ensuring that a high-quality product reaches our customer.

What will you be doing ?

As the Warehouse Team Leader you will manage an area of the operation as directed to a high operational standard, through delivery of agreed service levels and KPI targets, managing the team in the work area, ensuring that the work is assigned appropriately and that the team work accurately and efficiently in accordance to performance targets as well as safety protocol.

Responsibilities :

?? Work as part of the leadership team supporting the FM to deliver effective operational performance and in exceeding KPI measures.

?? Manage your departmental team in all aspects of throughput and performance and monitor and control individual performance and feedback.

?? Drive high standards to ensure that company fulfilment targets are met

?? Take responsibility for resolving any inefficiencies within the operation that could lead to SLAs not being achieved

?? Work with other team leaders and departmental managers to allocate resources appropriately to relieve work pressures where required

?? Ensure that work is being assigned effectively by the shift coordinators

?? Manage attendance process, including return to work interviews, sickness absence meetings, welfare meetings, OH referrals etc ensuring full compliance with HR guidelines

?? Manage colleague behavior and, where appropriate, undertake coaching, disciplinary investigations and disciplinary hearings when required

?? Undertake colleague performance reviews in a constructive and productive way ensuring that colleagues understand performance targets and expectations and have improvement plans in place where required

?? Conduct team briefings to keep colleagues informed of performance targets and expectations

?? Drive Continuous Improvement across the site by using MBWA (Management by Walking Around) and 5s

?? Ensure that the highest health and safety standards are adhered to and any incidents or accidents are investigated, and any reporting requirements completed and improvement actions carried out

?? Set the next shift up for success by ensuring that there is an accurate handover in place.

?? Produce comprehensive and detailed reports about team performance, objectives and deadlines using the WMS (Red Prairie)

Who are we looking for ?

?? Experience in a team leader role (or higher)

?? Experience working in a warehouse or operations environment

?? Working knowledge of a WMS system is essential


?? Knowledge of Microsoft Excel and the Red Prairie system with experience in using Excel for reporting

?? High levels of accuracy and attention to detail

?? Forward planning skills and the ability to proactively manage time

?? Confident and able to direct others in a positive and motivating way

?? Communicate in an engaging and effective way

?? Ability to be flexible with work duties and hours to meet the needs of the site and business, including weekend and shift work

Why work for us ?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What's in it for you?

If working alongside some for the most creative people isn't enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events , smart casual dress code and a brilliant company culture.

What's next?

Is this the job for you?..... click apply for full job details