FTC Customer Service Advisor
We are currently looking to recruit 2 Customer Service Advisors for a fantastic business based in Knaresborough on a contract basis until the end of January!
They are looking for someone with a professional telephone manner, exceptional organisational skills and someone who believes in delivering first class Customer Service.
•Dealing with all incoming customer enquiries via phone, live chat and email
•Providing customers with the correct information on all products and what would work best for them
•Liaise with different departments to ensure the correct information is given
•Tracking couriers and delivery times
•Deal with any complaints efficiently, escalating when needed
•Work well under pressure
•Must be able to prioritise your own work load efficiently
The role will be pay GBP9/10ph DOE and has the option to be 4 or 5 days a week!..... click apply for full job details