Clerical Officer
- Recruiter
- Penderels Trust
- Location
- Birmingham
- Salary
- 17347.00 GBP Annual
- Posted
- 14 Oct 2020
- Closes
- 21 Oct 2020
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Location: Birmingham B11 2AA, Home working arrangements are currently in place
Salary: GBP17,347 per annum
Hours: 37 hours per week
Working days & times: Monday to Friday, 8:30 am to 5:00 pm
Closing date: Monday 2 nd November 2020
Interview date: Friday 6 th November 2020. Due to the ongoing Coronavirus (Covid-19) pandemic, interviews will be taking place via video conferencing software. Further details will be discussed with applicants who are shortlisted for our screening telephone call process
The Role - Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the Birmingham team
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support
- Managing an internal database, including the uploading of new referrals and other relevant documentation on behalf of the team
- Producing accurate statistics and reports
- Receiving and recording all incoming/outgoing mail and faxes
- Monitoring and replenishing office stationery stocks
Skills, Experience and Qualifications
We are looking for someone with the following attributes:
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
- Ability to input and maintain accurate data records
- Ability to manage workload effectively
- Ability to work as part of a team and on own initiative
- Ability to work flexibly and to deadlines
- Ability to produce business correspondence to a high standard
- Experience in a customer service environment
- Experience of minute taking
- Minimum GCSE Grade '4' or equivalent in English and Maths
Perks: Employee assistance programme / Corporate health cash plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus bank holidays (Increasing to 25 and 27 days with length of service) / 2 Additional leave days in December (After 12 months service) / Casual dress down day every month
We are a Disability Confident Employer and will offer a guaranteed interview to disabled candidates who meet the job specification
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