Office Administrator (Maternity Cover)

The company:

Rosenbauer UK Limited, part of the Rosenbauer Group, supplies and maintains front line fire vehicles and fire-fighting equipment throughout the UK. We are a global brand that excels in product innovation and new technology.

The role:

We are looking for an Office Administrator to cover maternity leave. The role will initially be for a period of 9 months with the hope to extend as the business grows.

The role will involve assisting the production department by keeping track and recording the progress of projects and purchasing equipment and production materials. Other tasks will involve processing customer orders, sourcing and ordering items as requested, maintaining and updating records, answering the phone and greeting visitors, as well as booking travel.

Required skills:

Providing an excellent service to our customers at all times is paramount - strong organisational and administrative skills are essential.

You will need to be a proficient communicator and have the skills to effectively liaise with our engineers; feedback to the management team and deal with customer queries and enquires in a professional manner. You should be good at problem solving and fact-finding.

This role requires someone with strong written skills and a high level of attention to detail and accuracy. A large amount of the work will involve computer processing so you must have the ability to use Outlook, Word and Excel to a high standard.

Prior experience in a similar role is preferable.

Key responsibilities:

?? Assist the production department

?? Keep track and record the progress of production projects and provide data to management

?? Source and order production materials as specified by the production team

?? Answer the phone and deal with customer enquiries and queries

?? Process sales and order items as required

?? Deal with general enquiries and process sales in a timely and efficient manner

?? Deal with goods inwards / outwards as required

?? Provide administrative support

?? Continuously strive to improve performance in customer service and service effectiveness

The package:

Full-time Role / Fixed-term for an initial period of 9 months

37 hours per week

If you feel you have the skills required for this role please apply with a covering letter and your CV...... click apply for full job details