IT Support Technician (Part-Time)

Recruiter
Confidential
Location
Caterham
Salary
20000.00 - 25000.00 GBP Annual + Excellent Benefits
Posted
28 Sep 2020
Closes
26 Oct 2020
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
Location: Caterham (CR3) with regular travel to Smallfield (RH6)

I am currently working with an outstanding organisation who provide education and care for children, young people and adults with specific learning disabilities.

They are looking for an experienced 1st / 2nd Line Support Engineer to join their team on a permanent basis, to provide support on-site at their school in Caterham as well as a school in Smallfield. Please only apply for this role if you are able to easily commute between the Caterham and Smallfield areas.

This is a stand-alone role with the additional support of an IT team at head office, so the successful candidate will be confident in their abilities, with a fantastic personality. An ability to, or an interest in working within the education sector, specifically for an organisation which provides education and care for those with specific learning disabilities is required.

This is a part-time role with a pro-rata salary of GBP25,000 (GBP15,000 for 3 days). There is some flexibility regarding the days and hours worked, but in an ideal world you would be able to commit to a full day on Mondays, Wednesdays and Fridays.

The 1st / 2nd Line Support Engineer Role:

You'll be the single point of contact for IT queries and questions for both sites, which you will try and to resolve as effectively as possible, escalating the more challenging requests to the Central IT Team.

The role will give you a great opportunity to expand on your existing software, hardware and networking skills with a high level of independence and autonomy.

Ok, so over to you! The successful 1st / 2nd Line Support Engineer is likely to demonstrate:

The ability to resolve a range of IT issues across a range of technology (detailed below)
A good understanding of Microsoft operating systems (Windows 10, Server 2012 R2, Server 2016) and other software applications such as Microsoft Office, Office365, SharePoint, Radius, VLANs, deployment technologies such as MDT
Good knowledge of back-end systems such as network file servers, backup technologies
Working knowledge of Active Directory, DNS, DHCP, domains, sub-domains
Basic knowledge of email archiving and retrieval processes, including email security setup (experience with Mimecast would be useful, though not essential)
Knowledge and understanding of network infrastructure i.e. network switches, patch leads (network cabs)
Ability to install IT equipment and swap out components and able to diagnose
Excellent communication skills - all mediums/all levels
Ability to multi-task and prioritise
Experience with MDM solutions and managing mobile devices (iPads / Apple TV / Android)
The ability to easily travel between both sitesIn return, my client can offer the chance to be part of an exceptional organisation which makes a real difference to the lives of many, with the added bonus of developing your technical skills, knowledge and experience and excellent benefits including 25 days holiday, training, pension, life assurance, perkbox and lots more!

Sounds interesting and something you would love to be part of? Apply today!

Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

YourRecruit Limited is acting as an Employment Agency in relation to this vacancy