Support Officer for Business Management Systems

09 Oct 2020
06 Nov 2020
IT, IT Support
Contract Type
Full Time
Connect2Kent are looking for a temporary ongoing full time Business Management Systems Support Officer to provide a comprehensive and coordinated administrative support to ensure the delivery of business management systems are maintained across all divisions within Adult Social Care and Health.

You will also support the development of policies, practices, procedures, and processes used in developing and deploying strategies, their execution, and associated management activity.

The ideal person will have proven IT skills including experience of using and maintaining various systems, with excellent interpersonal skills who is able to work on own initiative within a team.

Main duties and responsibilities:

Provide administrative support to ensure compliance and requirements across key policies and Regulations.

Support the development and on-going monitoring of the management systems in line with Corporate policy and Key Performance Indicators.

Provide support to develop and implement management reviews to ensure the highest standards are maintained across the organisation, assuring a robust business risk management and resilience process.
Support the development, maintenance and evaluation of operational resilience plans ensuring that all business units have viable and up to date emergency and business continuity plans.
Provide advice and support to managers and staff across all teams and services to support the implementation of the directorate's management systems. Resolving higher level complex queries on a semi-professional level with internal or external customers.
Work with internal partners and external partners to ensure a coordinated response and improved resilience.
Take minutes of key meetings as required - ensuring follow up actions are completed, linking with internal and external contacts as appropriate ensuring the prompt and correct flow of information as necessary, prioritising and feeding back information promptly for decision/resolution.
Research, coordinate and analyse data, chasing individual responses relating to specific issues on behalf of the Business Management Systems Officer(s) and Head of Directorate, to ensure that any reports are prepared and submitted within agreed timescales.
Work autonomously on specific projects / areas of work as directed by the Business Management Systems Officer(s).


You will be required to register with Connect2Kent if successful.
A Basic Disclosure Check is required for the role, this will be processed if successful at a cost of GBP32.50.
Connect2Kent is an agency acting as an employment business and as an equal opportunity agency.
Due to the urgent nature of this position, please respond to this advert online in the first instance. If you do not hear from us within 48 hours, please assume that you have been unsuccessful for this role.

Close date - 30/10/20

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates