Retail Key Holder
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Hello there! We're on a mission to make it easy for men to dress well. To help us do this we are looking for an energised and professional Key Holder to join Reggie and the team at our stylish Oxford store on a Part Time basis for 16 hours per week.
Charles Tyrwhitt (Rhymes with "Spirit" by the way) is a leading British menswear brand and multi-channel retailer. We're growing rapidly both in the UK and internationally; increasing sales year on year and setting and achieving ambitious targets. To sustain this growth and ever improve our outstanding service, we are looking for an energised and professional Key Holder to join Jemima and the team at our stylish Oxford store on a Part Time basis for 16 hours per week. Shifts will be across the week and weekend, including mornings and evenings so you must have fleixble availability.
The Role
As Key Holder you will be responsible for increasing sales by maximising every customer opportunity and approaching and engaging every customer with warmth and sincerity. Some of your key duties will include and are not limited to the following: Cash handling, delivery processing and responsible for store opening and closing when there is no management present.
You will act as a role model for Sales Assistant and support colleagues within and across departments. You will manage customer objections and returns successfully and escalate important issues to manager on duty.
What we are looking for
We are looking for confident Key holders. You will be passionate and ambitious. Previous retail management experience is desirable.
You will be fun to work with and always have a driven, can do attitude. We are a dynamic, fast paced business with the vision to take Jermyn street style to the world! You will be the sort of person who takes pride in their appearance and dresses smartly at work.
Passion, team player, flexibility and hard work are some of the qualities that we look for in our Key Holders and if you possess those qualities, we would love to hear from you!
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world!
He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Charles Tyrwhitt's spiritual home and flagship store is located on London's Jermyn Street. Our Global Head Office (Tyrwhitt Towers as it's affectionately known) is in London Bridge. We have two Contact Centres in the UK serving customers worldwide. Our USA Head Office is in Manhattan (naturally) and we have retail and/or online presence across North America, Europe and Australia. Pretty impressive hey?
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". Together we celebrate, innovate and strive to achieve greatness in all things. Three cheers for the Tyrwhitteers!
Our future is exciting: expansion, growth, creativity??? global domination! In truth; the Tale of Tyrwhitt has only just begun...... click apply for full job details