Sales Support Manager

Recruiter
Confidential
Location
Castleford
Salary
25000.00 - 35000.00 GBP Annual
Posted
09 Oct 2020
Closes
06 Nov 2020
Contract Type
Permanent
Hours
Full Time
SALES SUPPORT MANAGER - OFFICE BASED

Our client is a leading engineering services business based near Castleford, West Yorkshire. As a result of continued growth, they now require a Sales Support Manager who will act central person within the organisation.

The ideal candidate will demonstrate experience within an engineering / project / estimating led environment along with an understanding of the basic terminology relating to pipework / fittings / spares etc. Excellent administration and customer service skills would also be a requirement in this role.

Hours of work: Monday to Friday 8am - 4.30pm

SALES SUPPORT MANAGER ROLE PROFILE

The Sales Support Manager will work closely with the sales team and other internal functions to ensure effective and efficient operation. Acting as the primary contact point for all external communication in addition to:

Purchase orders
Liaising with suppliers on deliveries and lead times
General enquiries
Incoming call management
Technical support
Updating centralised reports
Maintaining high level of customer satisfaction
Ownership of customer experience
Identification of issue and resolution
Report preparation

SALES SUPPORT MANAGER PERSON SPECIFICATION

Experience in a similar role within a technical sales support and administrative capacity within an engineering setting or as a branch manager in a plumbers / builders merchant is essential
Ability to learn and develop knowledge and basic understanding of product ranges
Excellent attention to detail
I.T. literate including MS Excel
Strong communication and relationship building skills

JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website: https://(url removed)/privacy-notice/

Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.
JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity