Project Manager - Customer Service (Business Change / Transformation)

Location
Stafford, Staffordshire
Salary
£37,672.88
Posted
09 Oct 2020
Closes
23 Oct 2020
Ref
HPGLX556672
Contract Type
Permanent
Hours
Full Time

Project Manager - Customer Service (Business Change / Transformation) 
Stafford, Parker Court
Salary: £37,672.88
Permanent
Full time, 37 hours per week

Closing date: 22nd October 2020

Interviews: Thursday 5th November 2020 (Video call via Microsoft Teams)

Are you looking for a new challenge?

Our client have an exciting opportunity for a Project Manager to join their Customer Services department.

Using a structured project management framework across the whole life cycle of a project, you will be responsible for managing projects from inception to project closure, according to the standards of the organisation.

You will continually develop and improve the Group’s project management framework and supporting systems, processes, and technology, to support the delivery of high performing services.

Job requirements
Lead and implement successful change projects in order to create efficient and irreversible improvements to support organisational objectives
Manage     the day-to-day operational aspects of a portfolio of business improvement, change and transformation projects, with the ability to work on simultaneous projects at the same time
Immerse yourself within the relevant business areas, understanding legislative, regulatory and external requirements, in order to ensure change and results are delivered effectively


What our client looking for
Project Management accreditation e.g Prince2, MSP 
Experience of project management, benefits identification, modelling and management skills
Excellent analytical, investigative and problem-solving skills, with an attention to details and a focus on delivering results
Experience of monitoring key performance indicators


Our client offer benefits such as a contributory pension scheme, employee assistance programme including staff perks and eye care vouchers. Further to this you can expect 25 days’ holiday increasing with each year of service and bank holidays. They also offer a comprehensive induction programme and excellent ongoing training.

Our client are a strong, resilient and effective provider of homes and care services throughout Shropshire and Staffordshire, with 18,000 homes, employ 800 people and they will have a turnover of almost £100m. The Group has ambitious plans to build more homes and provide even better choice for their customers and communities.

Our client are a values-based organisation that works hard to attract and retain talented staff and they encourage applicants who want to achieve their goals with them and make a positive difference.

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