Hire Control Manager

25000.00 - 36000.00 GBP Annual
08 Oct 2020
05 Nov 2020
Contract Type
Full Time
Elevation Office Support are currently recruiting for a Hire Control Manager to work for our client based in Barnsley.
The main responsibilities of the role are to ensure that the Hire function and fleet within the business run smoothly and effectively, and all associated administration is carried out efficiently. You will also be expected to promote further business to existing and lapsed customers in order to grow the customer base.

The main responsibilities of the role will include:-
*Manage all incoming hire enquiries including producing written quotations and hire contracts
*Ensure all customer service is carried out in line with service level agreements, maintaining high standards throughout the hire process and maximising on future business and all sales opportunities
*Ensure all relevant administration is processed accurately and records maintained using the company CRM system
*Ensure any customer service problems or queries are dealt with in an effective and timely manner
*Communicate effectively with other departments including transport to ensure fleet maintenance and repairs are carried out cost effectively and meet SLA's, minimising impact on fleet available for hire
*Carry out structured business development to lapsed and new customers in order to achieve growth within the customer base
*Promote the company's products and services to maximise further sales opportunities

In order to be considered for this role you must have experience of working within a fast-paced Hire Desk and fleet environment. You will be highly organised and be able to demonstrate how you have proactively grown your own customer base in previous role or roles. You will be IT literate and will have used a CRM system and enjoy being at the heart of what the customer needs.

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you