French and Dutch speaking Helpdesk Support

08 Oct 2020
05 Nov 2020
IT, IT Support
Contract Type
Full Time
French and Dutch speaking Helpdesk Support
Technical Support, Customer Support, Software Support, IT Support, IT Helpdesk, Digital Expert, Product Support, Online products, Digital, Software, Service Desk, Electronics, Analytical, Software products, Troubleshoot, Technical Customer service, Fluent in French, Fluent in Dutch, Kent.
Salary: up to GBP30,000 pa
Location: Maidstone, Kent
At commutable distance from Maidstone, Sevenoaks, Ashford, Rochester, Chatham, Sittingbourne, Tonbridge, Folkestone, Canterbury, Kent, East Sussex, London, M20, M2, M25
Ref: 126DF
*** Excellent opportunity to work for a rewarding company with great career opportunities and progression ***
VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 126DF. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company:
Our client is a well-established UK manufacturing company with international operations.
Main duties:
To be the main frontline point of contact for technical issues relating to the company's products
The Role:
- To provide technical and functional support for their online products
- To provide expert consultation on their solution
- To promptly respond to emails and phone calls
- To identify troubleshooting problems
- To resolve network and connectivity issues
- To follow up with clients to ensure the problem is resolved
- To test and evaluate new products
The Candidate:
- Fluent in French and Dutch (both to mother tongue standard)
- Fluent in English (written and spoken)
- Previous experience in Technical Support role
- Excellent problem solving skills with attention to details
- Excellent communication and interpersonal skills
- Ability to work and manage multiple cases at one time
- Good understanding and passion for Electronics and IT network connected products
- Computer literate (Excel, Word, Outlook???)
Salary: up to GBP30,000 pa + Benefits (Pension + Staff discount)
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom