Administrator (Customer Resolutions)
- Recruiter
- Confidential
- Location
- Sheffield
- Salary
- Competitive
- Posted
- 08 Oct 2020
- Closes
- 05 Nov 2020
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Are you an experienced Administrator available for Temporary work to start Immediately in Sheffield (S26). This role is based in a busy distribution Depot. If you enjoy getting to the route of a query to reach a resolution please read on!
Working on site at our client's depot you will be at the heart of the day to day operations, enabling you to resolve customer queries in real time. Working as part of a small team, you will be responsible for
Prioritising workload, ensuring a timely response to all customer queries via the CRM system.
Actively managing a queue of queries ranging from clients to end customers.
Conducting thorough investigations into queries and complaints to reach a resolution.
Inputting and updating Data on Excel workbooks
Adhere to company compliance and escalate any discrepancies to the compliance managers.Successful applicants will be:
Have a working knowledge of Microsoft Excel
Fluent in written and spoken English
Be adaptable to change and new systems
Have experience of end to end case management in a Customer Service setting.
Have access to the internet at home should Covid-19 guidance require home working at any time.In return our client offers:
An hourly rate of GBP8.72p/h
Ongoing temporary work for approximately 12 weeks
Full time working hours (39 hours a week) between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working
You must be happy to be based on site in the depot in a safe working environmentPlease only apply if you have previous Administration and Customer Service experience and are available for Temporary work!!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Working on site at our client's depot you will be at the heart of the day to day operations, enabling you to resolve customer queries in real time. Working as part of a small team, you will be responsible for
Prioritising workload, ensuring a timely response to all customer queries via the CRM system.
Actively managing a queue of queries ranging from clients to end customers.
Conducting thorough investigations into queries and complaints to reach a resolution.
Inputting and updating Data on Excel workbooks
Adhere to company compliance and escalate any discrepancies to the compliance managers.Successful applicants will be:
Have a working knowledge of Microsoft Excel
Fluent in written and spoken English
Be adaptable to change and new systems
Have experience of end to end case management in a Customer Service setting.
Have access to the internet at home should Covid-19 guidance require home working at any time.In return our client offers:
An hourly rate of GBP8.72p/h
Ongoing temporary work for approximately 12 weeks
Full time working hours (39 hours a week) between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working
You must be happy to be based on site in the depot in a safe working environmentPlease only apply if you have previous Administration and Customer Service experience and are available for Temporary work!!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK