Collections Specialist

Recruiter
Confidential
Location
Northwich
Salary
Competitive
Posted
05 Oct 2020
Closes
02 Nov 2020
Contract Type
Contract
Hours
Full Time
Our Client is a well established Manufacturing business based in Northwich. They are now looking for a Collections Specialist to join their team, the ideal candidate for this position will already be working in a similar role.

Job Responsibilities

Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts

Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers

Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting.

Research and resolve disputes and invoice issues in a timely manner

Provide accurate information as needed by customers, sales, and credit

Minimum Qualifications:

High School diploma or equivalent
2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field

Preferred Qualifications:

Bachelor's degree in a finance, accounting, business or a related field
Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
Credit/collections experience and/or customer service experience related to large corporate customers
Experience in Microsoft Office (Word, Outlook and Access)
Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
Effective oral and written communication skills
Must have demonstrated initiative and ability to work independently
Self-motivated and both detail and process oriented
Proven analytical and problem-solving skills
Strong critical thinking and decision-making skills

If you are interested in this position, please apply now!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business