1st Line Support

Recruiter
Confidential
Location
Middlesbrough
Salary
19000.00 - 21000.00 GBP Annual
Posted
06 Oct 2020
Closes
03 Nov 2020
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
Technical Customer Support - Middlesbrough

Avanti are currently partnering with a world leading software house based in Middlesbrough who are looking for a technical customer support engineer to join their team as they aim to digitalise their sector.

You will be the 1st point of contact with Customers for technical enquiries and issues. You will be responsible for providing first class customer support and have a proactive approach when faced with technical problems.

You'll be joining an established team as they continue to grow rapidly as they turn their Middlesbrough office into their main Tech Hub. Is a great opportunity for progression as you'll have a clear mapped-out career plan.

Desirable Skills:

* 1 years experience in Frontline support

* Degree or equivalent education

* Knowledge of MS Office Applications

* Network and communication protocols

* IIS

* Terminal Server

* Citrix

* SQL Server

* Understanding of SaaS products

Not only is training and career progression at the forefront of this company you'll also get other benefits such as 22 Holiday days including 3 extra days for the Christmas period with the chance to buy extra Holiday days, Healthcare, Life Insurance and Pension.

Please apply online today