Outbound Customer Service Advisor
- Recruiter
- Confidential
- Location
- Market Harborough
- Salary
- Competitive
- Posted
- 25 Sep 2020
- Closes
- 01 Oct 2020
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
A new opportunity has arisen for an Outbound Customer Service Advisor to work for our client based in Market Harborough within their friendly customer service department.
This position is a temporary role, starting Monday the 5th October and will run for 10 weeks.
Working for a fast-growing digital business specialising in online lead generation, we're looking for a confident individual with an excellent telephone manner, alongside good IT and written skills.
To be successful in this role you'll also need to be committed, reliable and hardworking, with a positive and proactive approach to work.
Who we are looking for:
A strong team player with a flexible, enthusiastic and sales-led approach to business.
A quick learner.
Have excellent attention to detail and a determination to succeed.
You'll ideally have past outbound customer service / telesales experience, although this is not an essential requirement.
You'll also have the ability to communicate via various mediums and to various audiences from Blue Chip to SME's.
An interest in renewable energies and energy efficiency would be beneficial, but again this is not essential to apply for the role.Duties and responsibilities:
Qualifying warm sales leads via outbound calling to members of the public.
Following-up on old leads to generate new enquiries.
Inbound call handling.
Re-qualifying leads rejected by clients.
Approving and reviewing companies subscribing to our services.
Assisting clients in the use of our services from one-man bands to blue chip organisationsSkills and experience required:
Excellent customer service skills.
Excellent written and verbal skills.
Computer literacy.Hours of work:
37.5 hours a week
Working either Tuesday to Saturday OR Monday to Thursday and Sunday (5 days per week)
Working hours are 9.00am - 5.00pm OR 12.00pm - 8.00pm on a rota basisSalary and benefits:
GBP8.72 per hour
Flexibility to work between home and the office
This position is a temporary role, starting Monday the 5th October and will run for 10 weeks.
Working for a fast-growing digital business specialising in online lead generation, we're looking for a confident individual with an excellent telephone manner, alongside good IT and written skills.
To be successful in this role you'll also need to be committed, reliable and hardworking, with a positive and proactive approach to work.
Who we are looking for:
A strong team player with a flexible, enthusiastic and sales-led approach to business.
A quick learner.
Have excellent attention to detail and a determination to succeed.
You'll ideally have past outbound customer service / telesales experience, although this is not an essential requirement.
You'll also have the ability to communicate via various mediums and to various audiences from Blue Chip to SME's.
An interest in renewable energies and energy efficiency would be beneficial, but again this is not essential to apply for the role.Duties and responsibilities:
Qualifying warm sales leads via outbound calling to members of the public.
Following-up on old leads to generate new enquiries.
Inbound call handling.
Re-qualifying leads rejected by clients.
Approving and reviewing companies subscribing to our services.
Assisting clients in the use of our services from one-man bands to blue chip organisationsSkills and experience required:
Excellent customer service skills.
Excellent written and verbal skills.
Computer literacy.Hours of work:
37.5 hours a week
Working either Tuesday to Saturday OR Monday to Thursday and Sunday (5 days per week)
Working hours are 9.00am - 5.00pm OR 12.00pm - 8.00pm on a rota basisSalary and benefits:
GBP8.72 per hour
Flexibility to work between home and the office