Customer Account Manager ??? Northern England

Recruiter
Confidential
Location
Leeds
Salary
plus company benefits and car
Posted
25 Sep 2020
Closes
06 Oct 2020
Contract Type
Permanent
Hours
Full Time
Customer Account Manager - Northern England

Our Client requires a Full Time Customer Accounts Manager (CAM) based in Northern England to be responsible for business expansion and profitable promotion of Group products and services within the area through the delivery of customer or non-customer visits. You will also be required to manage the relationships with customers to ensure a strong rapport. The Customer Account Manager will need to ensure a high quality of service is delivered and there is ongoing business development. Team working with the rest of the Field Team will be vital for the continued success of the area.

This role will be home based.

Essential Key Skills:

-A graduate, HND or equivalent in agriculture or allied discipline or relevant commercial experience

-Practical farming experience and knowledge of the dairy industry

-Good time management and communication skills

-Ability to work in a flexible manner, adapting to new situations

-Self-motivated with a positive, enthusiastic attitude

-Valid current driving license

-Ability to work effectively within a team and add value

-Strong attention to detail ensuring accuracy in work produced

-Fully PC literate

-Proactive and personable with drive and passion

-To be located within the area

Key Responsibilities:

-To be responsible for the retention and development of Group Services to the designated customers and non-customers in the area with a key focus on increasing spend

-To manage all customer facing issues apart from recording service delivery on an ongoing basis

-To maintain accurate and timely records of customer and non-customer contact on Customer Relationship system

-To ensure the company profile is raised in whatever way is achievable and cost effective to the Group

-To be responsible for building key industry partner links in the area to gain new business

-To maintain effective knowledge of company products and services on a day to day basis

-To undertake the organisation of farm walks, workshops and various events that the company offer its customers

-To represent the company professionally at third party events in the area

-To assist the Field Business Manager as and when required to ensure service delivery is maintained

-To undertake various projects as and when required

-To cover a wide area of farms on an appointment and drop-in basis which will involve extensive driving

Working for us:

Working for us is so much more than just a job! The company and its staff are dedicated to providing the highest quality recording, testing, health and fertility services & products for cows, supporting farmers and the farming industry to make profitable production possible.

We offer a wide range of career opportunities, particularly to those who are attracted to the ever-changing and modernising farming industry. Our teams are dedicated in providing high levels of value and customer service to the industry. We do this by both retaining our existing experienced staff and by attracting and developing the next generation of farm services staff. As an employer, we are committed to providing opportunities to:

-Maximise your potential contribution to the business

-Be involved at every level within the business

-Undertake personal and professional development

-Consistently receive a good employee experience

-And without doubt, you'll be part of a caring, welcoming and friendly team, who have the ability to make a real difference.

What we can offer you:

-Starting salary circa GBP27,800 per annum

-Initial and ongoing training

-Company car

-Various company benefits

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If you would like to apply for this position, please forward your CV and Covering Letter.

Closing date for receipt of applications is 9th October 2020

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