Quality Manager - Health & Social Care
We have just taken a fabulous opportunity to work for a market leading domiciliary care provider to work as a Quality Manager.
The main purpose of the role is to deliver a quality support service, helping a network of branches to deliver high quality relationship-led home care for older people.
Key Responsibilities:
* Undertake quality support audits.
* Produce Quality Support reports that help branches to improve service quality and meet standards.
* Provide advice to offices on care and regulatory standards.
* Stay up to date with best practice in health and social care.
* Work with Quality Team colleagues in devising and delivering training for Care Managers and other staff as appropriate.
* To work with Business Performance Managers and other teams to support the growth and development of the business
* Promote thecompany core values
* Work on ad-hoc projects as workload dictates.
* Attend relevant seminars and courses to ensure continual personal and professional development
Knowledge, Skills and Experience
* Previous experience at a senior level within the health or social care industry from either the public, private or independent sectors.
* Either experience in or very good knowledge of homecare / domiciliary care.
* Excellent communication skills, both in person and in writing.
* Good report writing skills
* Good IT skills across the Microsoft range
* Flexible, professional and creative mindset and an open and enquiring mind.
* Able to influence others
* Emotionally resilient when dealing with challenges
If you feel you have the right skills and experience for this role then please apply without delay as we envisage a high application rate.
Package will be dependent on experience but we envisage this to be in the region of GBP40,000 - GBP45,000 + excellent benefits
The main purpose of the role is to deliver a quality support service, helping a network of branches to deliver high quality relationship-led home care for older people.
Key Responsibilities:
* Undertake quality support audits.
* Produce Quality Support reports that help branches to improve service quality and meet standards.
* Provide advice to offices on care and regulatory standards.
* Stay up to date with best practice in health and social care.
* Work with Quality Team colleagues in devising and delivering training for Care Managers and other staff as appropriate.
* To work with Business Performance Managers and other teams to support the growth and development of the business
* Promote thecompany core values
* Work on ad-hoc projects as workload dictates.
* Attend relevant seminars and courses to ensure continual personal and professional development
Knowledge, Skills and Experience
* Previous experience at a senior level within the health or social care industry from either the public, private or independent sectors.
* Either experience in or very good knowledge of homecare / domiciliary care.
* Excellent communication skills, both in person and in writing.
* Good report writing skills
* Good IT skills across the Microsoft range
* Flexible, professional and creative mindset and an open and enquiring mind.
* Able to influence others
* Emotionally resilient when dealing with challenges
If you feel you have the right skills and experience for this role then please apply without delay as we envisage a high application rate.
Package will be dependent on experience but we envisage this to be in the region of GBP40,000 - GBP45,000 + excellent benefits