2nd Line Support Engineer
- Recruiter
- Context Recruitment
- Location
- Ascot
- Salary
- 32000.00 - 35000.00 GBP Annual + Plus Travel Allowance & Bonus
- Posted
- 24 Sep 2020
- Closes
- 28 Sep 2020
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
2nd Line Support Engineer - Up to GBP35k + Car/Travel Allowance + Bonus
This is one of the most exciting opportunities we have ever seen for an experienced 2nd Line Support Engineer. It really is a once in a lifetime opportunity for the right person. If you think you fit the bill for the role description below, please do apply ASAP to hear more.
You'll be working with cutting edge technologies in one of the most interesting and exciting working environments we've come across. While the role is largely 2nd Line, you'll work to 3rd Line where possible and it is expected you'll move into a 3rd Line Support position within a reasonably short time-frame.
Reporting directly to the Head of IT, you'll work within a small team to provide technical support to this most interesting of businesses.
Here's the experience you'll need:
- Experience with administration of Cloud Services (Azure and Office365).
- Ideally experience of a Service Management/ITSM application, working to resolve tickets within set SLA's.
- Active Directory administration.
- General technical support experience (Microsoft Windows, network troubleshooting etc.), and ideally some delivery of technical projects.
- Ideally you'll also have experience working with WiFi technologies.
- Not a requirement, but any experience of InTune or Windows AutoPilot would also be beneficial.
- Administration/Management of an Asset Management (or similar) database.
- First class communication skills.
Note that after 6-12 months in the role, it is likely that some UK-based travel will be required on occasion.
It is difficult to communicate in a job advert just how good an opportunity this is for the right person, both in terms of working environment and professional development. Apply for the role and if you fit the bill, we'll be in touch to tell you all about it!