Customer Service Advisor - Monday to Saturday (No Sundays)

Recruiter
Confidential
Location
North Lanarkshire
Salary
Competitive
Posted
23 Sep 2020
Closes
06 Oct 2020
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor, Glasgow

Shift Patern: Fixed Shift, Monday to Friday between 8am-8pm, Saturday between 8am and 4pm

Based: Work From Home (temporarily), reverting to Glasgow City Centre offices in the future

Job Type: Permanent

Salary: GBP8.72 per hour, 40 Hr Contract - GBP18,137pa

Experience: Please see "Essential Criteria"

CCA Recruitment have a large number of fantastic Customer Service Advisor roles within a large-scale and growing Contact Centre business with key operations in Glasgow City Centre. As part of a new team joining the business, you would deliver varied and challenging customer service on behalf of a household name client.

Joining a large contact centre environment, long-term career opportunity is available for those looking to progress and as part of a people focused business. You will deliver excellent, focused, customer service to a wide range of customers. If you are looking for an environment in which good service, understanding customer needs and delivering to service levels are of paramount importance, please get in touch

If you have a strong employment history in any customer facing industry, CCA would be keen to speak with you for start dates in September. We are particularly keen to speak with individuals with experience of any of the following:

Professional customer service in a corporate or contact centre environment OR
Good customer service experience in a retail or hospitality environment
Good telephone manner To be considered for the role, you MUST have the following:

Essential Criteria

The ability to Work From Home (please not this is a temporary arrangement during COVID - roles will revert to Glasgow City Centre offices in the future)
Reliable internet connection
Home working space
Flexibility in commitment to shifts
Able to commence employment on the 28th September
No holiday commitments during the first 8 weeks

The position offers:

GBP8.72per hour (starting)

Long-term career opportunities
Ability to work from home currently
4 week training period
Employee benefits

For more information and a confidential discussion, please contact Rob Hilley on (phone number removed).

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database