Mortgage Servicing Officer
- Recruiter
- Confidential
- Location
- Sheffield
- Salary
- Competitive
- Posted
- 23 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Business Opportunities
- Contract Type
- Permanent
- Hours
- Full Time
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Mortgage Servicing Officer.
Based in Sheffield, the Mortgage Servicing Officer will:
* Identify and develop business opportunities from intermediary relationships via inbound and outbound telephony activity.
* Deliver the highest levels of customer service to all intermediary relationships.
* Act as day to day contact for intermediary relationships.
* Provide detailed case updates & support with existing applications including setting expectations with intermediaries on actions required.
* Deliver agreed lead generation targets.
Core Responsibilities:
* Deliver the highest levels of customer service through the provision of telephony support.
* Demonstrate full understanding of the product suite and sales process.
* Provide support and guidance to intermediaries on complex lending requests and secure their commitment.
* Ensure all communications with intermediaries are professional.
* Establish and maintain effective communication and relationships with all internal management and departments.
* Support Key Account Managers as required to ensure business critical relationships are maintained.
Skills & Requirements:
Essential:
* Knowledge of the mortgage market is desirable.
* Strong communication and presentation skills are essential.
* 1years previous experience working in a sales or telephony role is desirable.
Desirable:
* 1years experience of working in a mortgage specific business development role is desirable.
To be considered for this position please apply below
Based in Sheffield, the Mortgage Servicing Officer will:
* Identify and develop business opportunities from intermediary relationships via inbound and outbound telephony activity.
* Deliver the highest levels of customer service to all intermediary relationships.
* Act as day to day contact for intermediary relationships.
* Provide detailed case updates & support with existing applications including setting expectations with intermediaries on actions required.
* Deliver agreed lead generation targets.
Core Responsibilities:
* Deliver the highest levels of customer service through the provision of telephony support.
* Demonstrate full understanding of the product suite and sales process.
* Provide support and guidance to intermediaries on complex lending requests and secure their commitment.
* Ensure all communications with intermediaries are professional.
* Establish and maintain effective communication and relationships with all internal management and departments.
* Support Key Account Managers as required to ensure business critical relationships are maintained.
Skills & Requirements:
Essential:
* Knowledge of the mortgage market is desirable.
* Strong communication and presentation skills are essential.
* 1years previous experience working in a sales or telephony role is desirable.
Desirable:
* 1years experience of working in a mortgage specific business development role is desirable.
To be considered for this position please apply below