Technical Services Engineer
- Recruiter
- Confidential
- Location
- Belfast
- Salary
- 1.00 - 1.01 GBP Annual + Competitive +Bonus +Benefits
- Posted
- 22 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
The Company and the Role:
The Company was founded in 1994 and has won many awards. They provide IT managed services and enterprise-level hosting services to mid-market companies.
Their customer base is in construction, education, financial services, health trust, manufacturing and transport, public sector, retail and distribution, and third sector state sponsored industries.
They are very supportive to the ex-military community so expressions of interest from serving or ex-military personnel with IT and Communications expertise are very welcome.
They are seeking a Technical Services Engineer o be based in Belfast, Northern Ireland. The position is permanent.
You will be responsible for providing IT support at customer premises working with users to resolve IT problems across various technology areas of Office 365, VMware, EMC, Cisco, Citrix, and Veeam.
Key Features of the Role:
• Monitor tickets logged in to the IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket.
• Liaise directly with the customer to resolve issues
• Work on roll-out and delivery of IT projects
• Investigate the problem whilst keeping in contact with the customer and logging notes in the system.
Knowledge and Skills:
• Good Understanding of O365 technologies
• O365 implementation, migration, administration
• A strong understanding of the Citrix Virtualisation technology suite.
• Windows Server technologies (Active Directory Group Policies, Remote Desktop Services, IIS, Certificate Services etc.)
• An understanding Datacentre virtualisation technology (VMware ESXi, XenServer, SAN technologies, Converged Infrastructure etc.)
• An understanding of network technologies (TCP/IP, VPN, DHCP/DNS, Firewall etc.)
• Hold Microsoft, Citrix, Cisco, VMware Veeam or EMC certifications.
What's on Offer:
The role will carry an attractive salary dependent upon your experience and skill set plus a bonus earning opportunity dependent upon company and employee performance.
The normal working week is 37.5 hours. In addition, there is a pension scheme, death in service benefit, Westfield Healthcare, on site gym, daily fruit deliveries, mindfulness and massage sessions, flexible working options and dedicated training plans with regular updates.
Holiday entitlement is 24 days pus 7 statutory days. There is further choice benefits option available which includes private healthcare, Lease Car Scheme, Tax-free childcare scheme, Cycle to work scheme and additional day of leave for every years' service (up to 5 extra days).
Applicants Please Note:
Do not apply for this vacancy unless you are an experienced Technical Services Engineer.
Applicants are advised that Security Clearance or Access NI Basic Disclosure will be requested to assist with the decision making process. Disclosure information will not be used unfairly and criminal records will not necessarily prevent you from being successful in your application.
For UK based roles, in line with the requirements of the UK Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to making an application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
By applying for this vacancy, you are giving your consent for us to hold your details on our database. We are committed to protecting the privacy and security of both Client and Candidate information. Full details are available in our Data Protection Policy and Privacy Policy both of which can be viewed under the "Policies" section of our website.
4exMilitary Jobs Ltd is at the forefront of supplying military leavers and ex-military personnel working in logistics and supply chain, facilities management, catering, hospitality and life support services, military and defence support services, aviation and aerospace, IT and telecoms, fuel supply and distribution, security, retail, wholesale and PX, QA / QC and food safety, health and safety, HR, training and instructors, wealth management, engineering and construction, naval, port and marine- Worldwide!
If you are about to leave the Armed Forces or are ex-military seeking to develop your career, please do not hesitate to contact us for a confidential discussion and access to our complete portfolio of current opportunities.
We highly recommend you "Like" or "Follow" our social media pages (Facebook, Twitter, Instagram etc) as we post all our vacancies through notifications and you may find an alternative vacancy that is suitable
The Company was founded in 1994 and has won many awards. They provide IT managed services and enterprise-level hosting services to mid-market companies.
Their customer base is in construction, education, financial services, health trust, manufacturing and transport, public sector, retail and distribution, and third sector state sponsored industries.
They are very supportive to the ex-military community so expressions of interest from serving or ex-military personnel with IT and Communications expertise are very welcome.
They are seeking a Technical Services Engineer o be based in Belfast, Northern Ireland. The position is permanent.
You will be responsible for providing IT support at customer premises working with users to resolve IT problems across various technology areas of Office 365, VMware, EMC, Cisco, Citrix, and Veeam.
Key Features of the Role:
• Monitor tickets logged in to the IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket.
• Liaise directly with the customer to resolve issues
• Work on roll-out and delivery of IT projects
• Investigate the problem whilst keeping in contact with the customer and logging notes in the system.
Knowledge and Skills:
• Good Understanding of O365 technologies
• O365 implementation, migration, administration
• A strong understanding of the Citrix Virtualisation technology suite.
• Windows Server technologies (Active Directory Group Policies, Remote Desktop Services, IIS, Certificate Services etc.)
• An understanding Datacentre virtualisation technology (VMware ESXi, XenServer, SAN technologies, Converged Infrastructure etc.)
• An understanding of network technologies (TCP/IP, VPN, DHCP/DNS, Firewall etc.)
• Hold Microsoft, Citrix, Cisco, VMware Veeam or EMC certifications.
What's on Offer:
The role will carry an attractive salary dependent upon your experience and skill set plus a bonus earning opportunity dependent upon company and employee performance.
The normal working week is 37.5 hours. In addition, there is a pension scheme, death in service benefit, Westfield Healthcare, on site gym, daily fruit deliveries, mindfulness and massage sessions, flexible working options and dedicated training plans with regular updates.
Holiday entitlement is 24 days pus 7 statutory days. There is further choice benefits option available which includes private healthcare, Lease Car Scheme, Tax-free childcare scheme, Cycle to work scheme and additional day of leave for every years' service (up to 5 extra days).
Applicants Please Note:
Do not apply for this vacancy unless you are an experienced Technical Services Engineer.
Applicants are advised that Security Clearance or Access NI Basic Disclosure will be requested to assist with the decision making process. Disclosure information will not be used unfairly and criminal records will not necessarily prevent you from being successful in your application.
For UK based roles, in line with the requirements of the UK Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to making an application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
By applying for this vacancy, you are giving your consent for us to hold your details on our database. We are committed to protecting the privacy and security of both Client and Candidate information. Full details are available in our Data Protection Policy and Privacy Policy both of which can be viewed under the "Policies" section of our website.
4exMilitary Jobs Ltd is at the forefront of supplying military leavers and ex-military personnel working in logistics and supply chain, facilities management, catering, hospitality and life support services, military and defence support services, aviation and aerospace, IT and telecoms, fuel supply and distribution, security, retail, wholesale and PX, QA / QC and food safety, health and safety, HR, training and instructors, wealth management, engineering and construction, naval, port and marine- Worldwide!
If you are about to leave the Armed Forces or are ex-military seeking to develop your career, please do not hesitate to contact us for a confidential discussion and access to our complete portfolio of current opportunities.
We highly recommend you "Like" or "Follow" our social media pages (Facebook, Twitter, Instagram etc) as we post all our vacancies through notifications and you may find an alternative vacancy that is suitable