Planner
- Recruiter
- Confidential
- Location
- Nottingham
- Salary
- 20000.00 - 30000.00 GBP Annual
- Posted
- 22 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Contract
- Hours
- Full Time
About Us
Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This role
We are recruiting for a Planner on a 12 month fixed term contract as maternity cover to work with our Metworks team which has over 200 people are involved in delivering repairs and planned improvements, where needed, to more than 26,000 homes. This is your opportunity to join our growing team and make a difference! Responsibilities will include but are not limited to the following;
- Liaise with customers, arrange appointments, maintain relevant up to date progress on work being undertaken and dispatch information on completion of work
- Liaise with the client to ensure that data is maintained, and to assist with queries
- Schedule and allocate work to operational staff to ensure operational efficiency and effectiveness
- Maintain all records in accordance with business requirements and management instructions for the purpose of invoicing and KPI reporting
- Procurement of materials and services to maintain operational efficiency and effectiveness
- Provide up to date and accurate information on all work completed for the purpose of invoicing including clear reasons for all charges, charging rates and quantities of work completed by which operatives.
What you'll need to succeed
- Three GCSEs at Grade C or above and including Mathematics and English
- Proficiency in Microsoft Excel and Word
- Proficiency in using desktop PC software tools
- Proven background in a customer service focused environment
What you need to do now
If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of
your CV.
Interview date: TBD
What you'll get in return
You'll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:
28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
Healthcare cashplan
Matched contribution pension scheme (up to 9%)
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes and season ticket loans
Life assurance scheme
Paid volunteer days
Plus lots of voluntary benefits including cash back and discounts from high street namesOur promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations
Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This role
We are recruiting for a Planner on a 12 month fixed term contract as maternity cover to work with our Metworks team which has over 200 people are involved in delivering repairs and planned improvements, where needed, to more than 26,000 homes. This is your opportunity to join our growing team and make a difference! Responsibilities will include but are not limited to the following;
- Liaise with customers, arrange appointments, maintain relevant up to date progress on work being undertaken and dispatch information on completion of work
- Liaise with the client to ensure that data is maintained, and to assist with queries
- Schedule and allocate work to operational staff to ensure operational efficiency and effectiveness
- Maintain all records in accordance with business requirements and management instructions for the purpose of invoicing and KPI reporting
- Procurement of materials and services to maintain operational efficiency and effectiveness
- Provide up to date and accurate information on all work completed for the purpose of invoicing including clear reasons for all charges, charging rates and quantities of work completed by which operatives.
What you'll need to succeed
- Three GCSEs at Grade C or above and including Mathematics and English
- Proficiency in Microsoft Excel and Word
- Proficiency in using desktop PC software tools
- Proven background in a customer service focused environment
What you need to do now
If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of
your CV.
Interview date: TBD
What you'll get in return
You'll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:
28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
Healthcare cashplan
Matched contribution pension scheme (up to 9%)
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes and season ticket loans
Life assurance scheme
Paid volunteer days
Plus lots of voluntary benefits including cash back and discounts from high street namesOur promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations