Property Manager - Temporary
- Recruiter
- Confidential
- Location
- Birmingham
- Salary
- 30000.00 - 35000.00 GBP Annual
- Posted
- 22 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Facilities Management
- Contract Type
- Temporary
- Hours
- Full Time
Property Manager (Temporary)
Birmingham
GBP30000 - GBP35000 pa
Mainstay Group is an established leading Property Management business head quartered in Worcester. We are currently recruiting for an experienced Property Manager to join the Residential Management Team on a temporary basis. We anticipate the assignment to last for 3 months, but there is the potential for a longer term position for the right candidate. You'll assist in the delivery of high quality residential property & facilities management services in Birmingham.
If you are an experienced Property Manager and available for an immediate start then we would like to hear from you!
DUTIES:
* Undertake the administration and management of the service charges of a number of residential apartment block and estate scheme development.
* Responsible for effective governance of all operational and business processes so as to ensure a first class service.
* Liaising with the team at Head Office
* To drive service standards to rival competitor providers.
* To implement efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience
* Taking a lead on formal Resident and Client Liaison including Residents' Meetings, building relationships with clients and customers.
* Overseeing repairs and ensuring the local process is working - also be escalation route for complex issues.
* Contractor Appointment and Management, utilising site staff where appropriate.
* Responsibility for Health & Safety.
* Ownership of Service Charge Budgeting and reporting.
* Supporting the satisfactory transition from bidding, through mobilisation to service delivery, including phased build programmes for new development in the region.
* Supporting the other Property Managers in the region as appropriate including sharing of best practice and ensuring service consistency.
PERSON SPECIFICATION:
Qualifications: MIRPM is ideal
Experience:
* Minimum of 3 years of experience in Property Management at manager level.
* Previous experience of delivering services to a very high level of quality in a customer facing environment.
* Full awareness of the latest developments in Property Management thinking and understanding of the Property Management market, including new procurement methods, partnering relationships, open book management, and end user self-service.
* An uncompromising desire to achieve first class, customer-centric service delivery, with a detailed understanding of 5 star customer service and how to deliver it.
* Fully accepting of accountability and comfortable within a full ownership model.
* Commercially aware with strong profit orientation.
* Exceptional ability to develop and maintain customer relationships.
* Good communications and leadership skills.
* Excellent people management skills and a demonstrable commitment to equal opportunities.
* IT literate and strong interpersonal and presentation skills.
* Good analytical and problem-solving skills.
* The candidate will ideally reside in the business area.
* Full UK Driving Licence is required.
APPLY:
To apply please send your CV today
Birmingham
GBP30000 - GBP35000 pa
Mainstay Group is an established leading Property Management business head quartered in Worcester. We are currently recruiting for an experienced Property Manager to join the Residential Management Team on a temporary basis. We anticipate the assignment to last for 3 months, but there is the potential for a longer term position for the right candidate. You'll assist in the delivery of high quality residential property & facilities management services in Birmingham.
If you are an experienced Property Manager and available for an immediate start then we would like to hear from you!
DUTIES:
* Undertake the administration and management of the service charges of a number of residential apartment block and estate scheme development.
* Responsible for effective governance of all operational and business processes so as to ensure a first class service.
* Liaising with the team at Head Office
* To drive service standards to rival competitor providers.
* To implement efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience
* Taking a lead on formal Resident and Client Liaison including Residents' Meetings, building relationships with clients and customers.
* Overseeing repairs and ensuring the local process is working - also be escalation route for complex issues.
* Contractor Appointment and Management, utilising site staff where appropriate.
* Responsibility for Health & Safety.
* Ownership of Service Charge Budgeting and reporting.
* Supporting the satisfactory transition from bidding, through mobilisation to service delivery, including phased build programmes for new development in the region.
* Supporting the other Property Managers in the region as appropriate including sharing of best practice and ensuring service consistency.
PERSON SPECIFICATION:
Qualifications: MIRPM is ideal
Experience:
* Minimum of 3 years of experience in Property Management at manager level.
* Previous experience of delivering services to a very high level of quality in a customer facing environment.
* Full awareness of the latest developments in Property Management thinking and understanding of the Property Management market, including new procurement methods, partnering relationships, open book management, and end user self-service.
* An uncompromising desire to achieve first class, customer-centric service delivery, with a detailed understanding of 5 star customer service and how to deliver it.
* Fully accepting of accountability and comfortable within a full ownership model.
* Commercially aware with strong profit orientation.
* Exceptional ability to develop and maintain customer relationships.
* Good communications and leadership skills.
* Excellent people management skills and a demonstrable commitment to equal opportunities.
* IT literate and strong interpersonal and presentation skills.
* Good analytical and problem-solving skills.
* The candidate will ideally reside in the business area.
* Full UK Driving Licence is required.
APPLY:
To apply please send your CV today