Admin Officer

The Ministry of Justice - Admin Officer
Location: Bradford, Thornbury
Hours: Monday - Friday (37 hours)
Pay: between 7.70 - 9.78

This is an ongoing temporary position

Role Overview:
We are currently recruiting for a full time Administration Officer to join the Team at the Direct Lodgement Centre with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team in a back-office environment and will be responsible utilising decision making criteria to case manage appeals.

Responsibilities include:
- Compliance checking appeals
- Utilising decision making for case manage appeals from registration through to the case being taken to a hearing
- Undertaking a variety or complex administration tasks utilising appeals data base
- Contacting customers/stakeholders via phone
- Dealing with confidential information
- Working with a high-volume output and 100% accuracy rates

What we are looking for
- Excellent customer service skills and ability to speak confidently within a team- Ability to work as part of a team and on own initiative
- Excellent sickness record
- Strong communication skills (verbal & written)
- Ability to work under pressure
- Ability to multitask
- Quick learner
- In return the site offers a casually dressed working environment

*Please note working for the Ministry of Justice will require you to have photographic ID...... click apply for full job details