Branch Manager - Food Retail

Do you promote great standards and take pride in running an efficient and high-performing operation?

Do you enjoy leading others, inspiring and supporting them to achieve their full potential?

Do you like the idea of being placed at the heart of the community, working for the East of England's largest independent retailer?

Retail is fast-paced and constantly evolving; but you already understand this. You know that quick-thinking, a positive outlook and embracing change are all key to thriving in this dynamic environment.

You're a true operator and will strive to ensure that your branch is at its 'A game' at all times. You'll be committed to driving consistent high standards and promoting legal compliance, as well as making sure that the service your store provides exceeds our members' and customers' expectations at every opportunity.

You won't do this alone; key to our success is our skilled, engaged and diverse branch teams. You'll take the same pride in seeing your colleagues achieve their full potential, as you do in realising your own. This role is as much about coaching and supporting your team members, as it is trading the shopfloor.

Main Responsibilities

• Lead and support the branch team
• Ensure that the branch delivers exceptional standards and customer service
• Growing the branch's turnover and profitability (e.g. managing costs, including personnel)
• Make sure that the branch is operating safe and legally (including acting as the DPS)
• Establish the branch as the convenience retailer trusted most by its local community
• Build relationships with other stores, customers and Head Office/support colleagues
• Promoting membership

The Ideal Candidate

You don't necessarily need to have managed a store before - we will provide you with the training and skills you need to succeed - but you will have demonstrated first-class team leadership in previous role(s).

• Experience of working in a food retail or customer service environment
• Great interpersonal skills, able to effectively communicate with stakeholders at all levels
• Commercially astute
• A confident decision-maker
• Driven, determined and resilient
• Good level of literacy, numeracy and IT literacy
• Self-aware, with commitment to continued professional and personal development

Package Description

Alongside a competitive salary, we also offer enhanced employer pension contribution and holiday entitlement, as well as our colleague discount scheme (including 10% off in our Foodstores) - these are just a few benefits of working for us! Full details can be viewed on the 'Colleague Benefits' section of our website.

You will also benefit from our award-winning 'Know-How' training programme, helping you to achieve your true potential. Should you have your sights on career progression in the future, we advocate 'growing' our own talent. We've supported lots of our colleagues to go on to manage our bigger stores and even on to area management and specialist roles.

Working Arrangements

Full time - 39 hours per week

We're here to serve our communities when they need us so, as Branch Manager, you will be required to work a number of different shifts across our trading hours, which include early mornings, evenings and weekends. We promote flexible working arrangements and are happy to discuss different ways of working (please indicate your availability within your application)...... click apply for full job details