Inbound Customer Services - Call Agents

Edwards Employment Solutions Ltd are recruiting for a number of Inbound Call Agents for a Sheffield based Call Centre who have a campaign involving dealing with customer service enquiries.

The role involves:

Working in a busy Call Centre environment

Taking inbound calls from the general public/customers

Having conversations with people and resolving their queries

Delivering very high levels of service at all times

Resolving challenging situations for the customer

You do not need previous call centre experience to be successful in this role. You may come from a variety of backgrounds such as:

Retail

Pub/Bar work

Hospitality

Warehouse

We are looking for individuals who possess excellent communication skills, are able to be engaging on the telephone and who have some previous customer service based experience.

This role provides a great working environment with a friendly and supportive management structure. It's a permanent job opportunity, with progression available for candidates who demonstrate success and commitment. .

To find out more about this role and to discuss your suitability, please call The Edwards Employment Solutions Team on (phone number removed) or apply today with a current CV