Scheduler's & Rota Planners x2

Overtime, travel, 28 Days Hols
20 Sep 2020
06 Oct 2020
Contract Type
Full Time
Job Title:Staff Scheduler

Responsible to: Care Co-ordinator's

The Staff Scheduler is responsible to co-ordinate and maintain scheduling of services with service users and staff and create staff rota's to meet service needs.

Working Pattern: 40 Hours per week + overtime (Monday to Sunday operation) - Flexible with oncall

Summary of Benefits:

28 days Annual Leave (including BaCompany Pension Scheme

Full expensed company mobile phone for business use

Company laptop

Mileage paid for business use

Car business insurance paid

Specific Duties:

The Staff Scheduler will be specifically responsible to:

* Create and maintains staff schedules.

* Provide staff cover for sick leave, annual leave and long term leave.

* Schedule service user appointments and visits according to care plans and staff availability.

* Enter scheduling data on the system and generates schedules.

* Contact Care Workers and service users to advise of any changes.

* Understand services to be provided and ensure that service is provided as outlined in service agreements

* Ensure that any urgent service requests are actioned and ensure that service is delivered in line with care plans.

* Maintain the staff and service user database, including service user admission, hospital admission and discharge.

* Accurately maintain staff and service user records in order to generate statistics and reports.

* Maintain call-in and retention report information and generate reports as required

* Understand and adhere to company policy's and procedures.

* Keep the Manager updated regarding any conflict in schedules.

* General office administration duties.

In addition to specific responsibilities, the role will also be responsible for ensuring:

* the maintenance of confidentiality of all information unless otherwise permitted by management

* full compliance with company's vision, values, policies and procedures

* compliance with legislation and GSCC Code of Conduct as reflected in company procedures

* undergo training and professional development as directed by the company

* work in a manner that promotes team work and a collegial environment

* active and positive promotion of the company's image and brand

* other duties that may be assigned by management

Qualifications and experience:

The following qualification, skills and experience are required for this role:

* Related Degree or Diploma

* NVQ Level 2+ or be willing to study towards this qualification

* An understanding of care standards in domiciliary care

* An understanding of health and safety

* Computer literate, on MS Office, particularly Excel

* Strong customer focus

* Excellent written and verbal communication

* Excellent administration skills

* Ability to prioritise and manage time effectively