Temporary to Permanent Customer Service Administrator

18000.00 - 19000.00 GBP Annual
18 Sep 2020
06 Oct 2020
Contract Type
Full Time
JOB TITLE: Temporary to Permanent Customer Service Administrator - Immediate Start

LOCATION: Honiton, Devon

SALARY: GBP18,000 - GBP19,000 PA (DOE)

HOURS: Monday to Friday, 08:30am to 17:00pm

BENEFITS: 25 days holiday + bank holidays, company pension, bonus scheme and death in service benefit plus a friendly welcoming team and free on-site parking.

THE ROLE: This is initially a temporary role that may potentially become permanent with the company after 12 weeks, for the right candidate. You will be the initial point of contact for all operational department customers ensuring that detailed and accurate information is inputted into sales orders and sales contracts prior to completion of a job.

Key duties will include:

Communicating courteously with customers by telephone, email, letter and face to face.
Generate outgoing calls, emails and mailshots to identify new business opportunities.
Confirming timings and requirements with departments and ensuring timely delivery of requested services and liaising back to the customer with confirmations/delays etc.
Provide and report duty of care information, where requested.
Monitor and update all Sales Orders.
Collate the missing information that is required to complete a contract and build a total job instruction including fittings/declarations/pre acceptance etc.
Any other project work as required from time to time.THE CANDIDATE: The successful candidate will be available for an immediate start, be able to work in a fast paced and busy environment and work well as part of a team. You must be strongly motivated to learn and develop professionally. You will have excellent customer care skills (telephone and written) and prior experience in a customer service role.

DESIRABLE: Previous experience within an office environment.

HOW TO APPLY: If you are available immediately and this role sounds appealing to you, please apply online or send your CV directly to (url removed) alternatively you can contact the team on (phone number removed).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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