Customer Service Specialist
- Recruiter
- Confidential
- Location
- Milton Keynes
- Salary
- 22000.00 - 24000.00 GBP Annual
- Posted
- 17 Sep 2020
- Closes
- 22 Sep 2020
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
ROLE & RESPONSIBILITIES:
First point of contact for customer queries: email, telephone & face to face
Answer queries or pass on to the appropriate department
Receiving & processing orders from the Sales team, Distributors, Wholesale & Retail Customers
Create and send sales orders to customers confirming quantities ordered, pricing per garment and custom embroidery instructions
Double checking the above information against the original order from the sales team
DESIRED ATTRIBUTES:
Computer skills - Confident in using Outlook, Excel, Word
Attention to detail is a must
Good time management
Ability to prioritise
Ability to multi task
Ability to communicate well with all internal departments
Good, professional telephone manner
Confidence to speak to a wide range of customers on the phone, emailing & face to face
An interest in golf is advantageous
BENEFITS:
Training
Opportunities to attend events on occasion
Customer visits with the Sales Team
Uniform Allowance
Optional Health & Dental Care
Company nights out & dinners
Christmas Party
Access to Staff Sales within the Brands
Free on-site parking
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
First point of contact for customer queries: email, telephone & face to face
Answer queries or pass on to the appropriate department
Receiving & processing orders from the Sales team, Distributors, Wholesale & Retail Customers
Create and send sales orders to customers confirming quantities ordered, pricing per garment and custom embroidery instructions
Double checking the above information against the original order from the sales team
DESIRED ATTRIBUTES:
Computer skills - Confident in using Outlook, Excel, Word
Attention to detail is a must
Good time management
Ability to prioritise
Ability to multi task
Ability to communicate well with all internal departments
Good, professional telephone manner
Confidence to speak to a wide range of customers on the phone, emailing & face to face
An interest in golf is advantageous
BENEFITS:
Training
Opportunities to attend events on occasion
Customer visits with the Sales Team
Uniform Allowance
Optional Health & Dental Care
Company nights out & dinners
Christmas Party
Access to Staff Sales within the Brands
Free on-site parking
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser