Enforcement officer

Recruiter
Confidential
Location
Nuneaton
Salary
Competitive
Posted
17 Sep 2020
Closes
06 Oct 2020
Sectors
Engineering, Defence
Contract Type
Contract
Hours
Full Time
Enforcement officer
A new opportunity has become available to organize and prepare cases for the Magistrates Court and County Court depending on the type of debt outstanding.
You will also deal with the effective recovery of any amounts outstanding to the authority including, Housing Income (including former tenant arrears), Council Tax, Non Domestic Rates, Housing Benefit Overpayments and Sundry Debts ensuring all enforcement options are considered in order to maximise income to the council.
Main activities
*Determine appropriate action at the relevant court in accordance with legislation, regulations and case law.
*Undertake interviews with customers to establish appropriate court action or any other recovery action and make payment arrangements when required.
*Ensure that all warrants, summonses and notices that are issued are duly certified as appropriate.
*Manage the effective workflow of cases returned from the Enforcement/Collection Agents to determine the most appropriate course of action include pre court and court action.
*Ensure all available enforcement methods are considered and used appropriately in order to maximise collection of all monies owed for example but not limited to - Insolvency including instigating Bankruptcy procedures, winding up, charging orders and Committal applications.
*Take the necessary action to deal with complex enquiries and respond in writing, on the telephone or face to face as appropriate.
Essential criteria
*Recent and relevant experience of working in a Local Taxation or Debt Collection environment.
*Experience of recovering unpaid sundry debts and Housing Benefit overpayments.
*Experience of recovering Housing rents.
*Experience of delivering presentations to a variety of audiences.
*Excellent communication skills, both written and verbal to include the ability to present complex information to a variety of audiences
*Thorough knowledge of Local Taxation legislation and/or Housing Law
*Experience of dealing with difficult situations in a sensitive and appropriate manner.
*Flexible and creative in approach, in order to maximize collection of outstanding debts.
Details
*Nuneaton
*Temporary contract
*GBP16.77
Please apply as soon as possible or call Olivia on (phone number removed)

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