Housing Officer
- Recruiter
- Confidential
- Location
- Oxfordshire
- Salary
- 29003.00 - 31903.00 GBP Annual
- Posted
- 17 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Health, Nursing & Social Care, Housing
- Contract Type
- Permanent
- Hours
- Full Time
Housing Officer
Oxford
GBP29,003 - GBP31,903 (+ GBP750 Car Allowance) per annum - depending on skills and knowledge
Contract type - Permanent
Working hours - Full Time
Our client develops a range of new homes - for rent, shared ownership, and sale - while also providing housing management, care and support, and commercial property services.
They increase the opportunities for people to thrive by giving them access to great homes and services to match. This supports the creation of strong and vibrant communities.
They make a difference to people's lives - and this is something they want to continue doing, for more people, every day, and they have ambitious plans to simplify and modernise their organisation, to become a simply brilliant landlord.
About the role
They are now recruiting for a Housing Officer to join their Neighbourhoods team on a permanent basis.
The purpose of the role is to support their aim of valuing their customers by meeting housing and related needs.
You will manage complex tenancy issues including property condition and ASB cases. You will work independently in challenging situations and with changing priorities striving to add value to everything you do.
You will provide information to new and existing customers which will enable them to manage and sustain their tenancy and promote empowerment of customers to play an active role in shaping standards and service across the Group.
About you
It is essential that you have knowledge and experience of housing and tenancy law; including succession, mutual exchange, assignments and ending tenancies as well as experience of tenancy or leasehold management and enforcement.
You will have a demonstrable record of delivering excellent customer service and experience of working in a customer facing environment.
Excellent administration and organisational skills, with an ability to prioritise effectively and manage own demanding workload is a strong requirement for this position.
In addition, you must have exceptional communication (written and verbal) and interpersonal skills to suit a variety of audiences including customers, shareholders, councillors and other external agencies and partners.
You may be required to travel to different sites within the business, therefore a full clean drivers license is essential.
Benefits
In support and recognition of their colleagues who will help them deliver their employer strategy, they offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
All individuals who apply to work there are considered on their merits in line with their Diversity and Inclusion strategy and policy.
Our client is a Disability Confident Employer therefore they actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the 'essential eligibility criteria' for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
Closing Date - 30 September 2020
Interview Date - TBC
Oxford
GBP29,003 - GBP31,903 (+ GBP750 Car Allowance) per annum - depending on skills and knowledge
Contract type - Permanent
Working hours - Full Time
Our client develops a range of new homes - for rent, shared ownership, and sale - while also providing housing management, care and support, and commercial property services.
They increase the opportunities for people to thrive by giving them access to great homes and services to match. This supports the creation of strong and vibrant communities.
They make a difference to people's lives - and this is something they want to continue doing, for more people, every day, and they have ambitious plans to simplify and modernise their organisation, to become a simply brilliant landlord.
About the role
They are now recruiting for a Housing Officer to join their Neighbourhoods team on a permanent basis.
The purpose of the role is to support their aim of valuing their customers by meeting housing and related needs.
You will manage complex tenancy issues including property condition and ASB cases. You will work independently in challenging situations and with changing priorities striving to add value to everything you do.
You will provide information to new and existing customers which will enable them to manage and sustain their tenancy and promote empowerment of customers to play an active role in shaping standards and service across the Group.
About you
It is essential that you have knowledge and experience of housing and tenancy law; including succession, mutual exchange, assignments and ending tenancies as well as experience of tenancy or leasehold management and enforcement.
You will have a demonstrable record of delivering excellent customer service and experience of working in a customer facing environment.
Excellent administration and organisational skills, with an ability to prioritise effectively and manage own demanding workload is a strong requirement for this position.
In addition, you must have exceptional communication (written and verbal) and interpersonal skills to suit a variety of audiences including customers, shareholders, councillors and other external agencies and partners.
You may be required to travel to different sites within the business, therefore a full clean drivers license is essential.
Benefits
In support and recognition of their colleagues who will help them deliver their employer strategy, they offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
All individuals who apply to work there are considered on their merits in line with their Diversity and Inclusion strategy and policy.
Our client is a Disability Confident Employer therefore they actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the 'essential eligibility criteria' for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
Closing Date - 30 September 2020
Interview Date - TBC