Dispatcher
- Recruiter
- Confidential
- Location
- Derby
- Salary
- Competitive
- Posted
- 17 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Pertemps are currently recruiting for a Dispatcher / Planner for one of the largest Utility companies in the Midlands.
Dispatcher / Planner - Role Objective:
To work on the SAP system to build, plan and dispatch via CLICK system both gang and field technician jobs. Make and take direct customer calls and work with both internal and external stakeholders to enable the work to proceed in a timely manner. Maintain contact with field teams to work for a successful outcome
Dispatcher / Planner - Key Accountabilities:
Use our corporate planning tool Click in order to prioritise and schedule customer appointed and proactive work to our field technicians and repair crews.
Liaise with our customers, the highway authorities and our local operational teams to ensure that work is completed to the highest quality and is compliance with local highway authorities.
Keep our customers informed on the status of their work requests and explain the steps required to complete necessary work to their satisfaction.
Work to service levels that achieve the customer and company's required outcomes.
Proactively look for opportunities to improve process and feed ideas into local meetings and continuous improvement groups.
Jeopardy manage our workflow, redistributing work in day as priorities and service levels change to meet customer and business need.
Dispatcher /Planner - Experience:
Must have experience of scheduling, planning or coordinating
OR
Administrator experience with SAP
Must have equipment to work from home (Laptop / PC)
Dispatcher / Planner - Additional Information:
Location: Derby
Duration: The role is to start 5th October for 3 months with potential for extension and permanent opportunities
Rate: GBP12.58/hr
If this sounds like something for you - APPLY TODAY
Dispatcher / Planner - Role Objective:
To work on the SAP system to build, plan and dispatch via CLICK system both gang and field technician jobs. Make and take direct customer calls and work with both internal and external stakeholders to enable the work to proceed in a timely manner. Maintain contact with field teams to work for a successful outcome
Dispatcher / Planner - Key Accountabilities:
Use our corporate planning tool Click in order to prioritise and schedule customer appointed and proactive work to our field technicians and repair crews.
Liaise with our customers, the highway authorities and our local operational teams to ensure that work is completed to the highest quality and is compliance with local highway authorities.
Keep our customers informed on the status of their work requests and explain the steps required to complete necessary work to their satisfaction.
Work to service levels that achieve the customer and company's required outcomes.
Proactively look for opportunities to improve process and feed ideas into local meetings and continuous improvement groups.
Jeopardy manage our workflow, redistributing work in day as priorities and service levels change to meet customer and business need.
Dispatcher /Planner - Experience:
Must have experience of scheduling, planning or coordinating
OR
Administrator experience with SAP
Must have equipment to work from home (Laptop / PC)
Dispatcher / Planner - Additional Information:
Location: Derby
Duration: The role is to start 5th October for 3 months with potential for extension and permanent opportunities
Rate: GBP12.58/hr
If this sounds like something for you - APPLY TODAY