Corporate Actions Administrator

Recruiter
Confidential
Location
Douglas
Salary
22000.00 - 28000.00 GBP Annual + Excellent Benefits Package
Posted
17 Sep 2020
Closes
25 Sep 2020
Contract Type
Permanent
Hours
Full Time
Overview:

Our leading Financial Services Client are seeking a Corporate Actions Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service they deliver by building on service reputation, and delivering market-leading service excellence for their customers and advisers.

The purpose of the role is to ensure the timely trade settlement of all investment transactions and to accurately administer external custodian accounts and custody records.

Role Profile:

* Assist with the preparation of a corporate action log for referral to Investment Governance

* Help gather the appropriate data to assist with the notification of corporate actions to Policyholders and their advisers and to subsequently assist with the co-ordination of their responses and onward instruction to the market

* Correctly input Corporate Actions (all associated investment transactions) to the Investment Administration System within agreed time scales ensuring that Policyholder's records are correct at all times by adhering to the agreed checking procedures

* Help gather the appropriate information to assist with the production of the Suspended and Liquidating Assets Report

* Assist others within the Governance team in the event of holidays/sickness/high workloads to ensure deadlines are achieved and Service Standards are met

* Take responsibility for the resolution of client queries including callbox within agreed timescales

* Record errors for further analysis to prevent re-occurrence

* Follow documented procedures and recommend changes where necessary to ensure ongoing improvement within the department

* Ensure that outstanding reconciliation items are investigated and cleared within agreed timescales

* Assist with the collection of the quarterly DFM and platform prices ensuring that any differences outside the agreed tolerance are fully investigated and resolved within the approved timescales

Person Profile:

* Minimum of 5 A* - C Grade GCSEs (including English and Math) or equivalent

* A minimum of 2 years' experience in a similar role

* Demonstrate enthusiasm and a positive approach to working performance

* Be open and able to adapt to change

* Articulate and possess excellent communication skills

* Strong team player who is able to work with limited supervision

* Confident self- starter

* Logical and organised approach to problem solving

* A desire to develop a career within a customer-centric environment

* Strong attention to detail and enjoys delivering quality outcomes

Desirable

* Study towards attainment of IOC