Retail Manager
This business, is the pre-eminent Afro Caribbean Food marketplace in Bedfordshire stocking a wide variety of products within this specialised sector. Our focus is on providing healthy, nutritional, and sustainable products whilst providing educational benefits to our customers on our wide range of exotic products. Our new flagship store is opening on Mill Street in November 2020.
We are looking for an experienced Retail / Store Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations maximise sales and minimize costs.
The ideal candidate will be a self-starter and have experience as a store manager alongside knowledge of diverse business subjects such as sales, marketing, in-store promotions etc. You should be an effective retail manager and be able to motivate personnel to perform to their maximum capacity. With the goal to manager the store in ways to boost revenues and develop the business.
Responsibilities
* Organise all store operations and allocate responsibilities to all personnel
* Manage and motivate team to increase sales and ensure efficiency
* Prepare and control the store's budget aiming for minimum expenditure and efficiency
* Monitor stock levels and purchases and ensure they stay within budget
* Deal with complaints and issues from customers to maintain the store's reputation
* Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
* Plan and oversee in-store promotional events or displays
* Analyse sales (weekly, monthly) and revenue reports and make forecasts to senior management
* Keep abreast of market trends to determine the need for improvements in the store, understanding forthcoming customer initiatives and monitoring what our competitors are doing
* Ensure standards for quality, customer service and all legal, health and safety guideline are met
* Utilise information technology (Square Pos) to record sales, analyse data and forward plan
* Initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market
* Promote the store locally by liaising with local newspapers, social media, and the community in general Skills / Requirements
* Proven experience (ideally 5+ years) as a retail manager or in other managerial / supervisory position
* Knowledge of retail management best practices with the ability to grasp new concepts and trends quickly.
* Customer focus with outstanding communication and interpersonal skills
* Knowledge of the Afro / Caribbean market / products (*desirable)
* Shrewd Business sense and well-developed commercial awareness
* Analytical mind alongside the ability to multi-task and work under pressure
* The ability to plan and prioritise workloads and delegate accordingly
* Excellent knowledge of retail management POS systems (Square POS is desirable)
* A desire to work as part of a team to generate fresh and innovative ideas.
* Drive our social media channels to promote the business both local and nationally working with key influencers and partners within the social media space.
* BSc/BA in Business Administration, Retail Mgt, Accounting and Finance, MSc/MA is desirable. Salary
Skills / Requirements
Proven experience (ideally 5+ years) as a retail manager or in other managerial / supervisory position
Knowledge of retail management best practices with the ability to grasp new concepts and trends quickly.
Customer focus with outstanding communication and interpersonal skills
Knowledge of the Afro / Caribbean market / products (*desirable)
Shrewd Business sense and well-developed commercial awareness
Analytical mind alongside the ability to multi-task and work under pressure
The ability to plan and prioritise workloads and delegate accordingly
Excellent knowledge of retail management POS systems (Square POS is desirable)
A desire to work as part of a team to generate fresh and innovative ideas.
Drive our social media channels to promote the business both local and nationally working with key influencers and partners within the social media space.
BSc/BA in Business Administration, Retail Mgt, Accounting and Finance, MSc/MA is desirable
Working Hours
Due to the nature of retail the normal working week (40 hours) can be exceeded we would expect the manager to be flexible and lead from the front as and when this is required. As we would expect the manager to work more than the 40 hours.
Apply now
We are looking for an experienced Retail / Store Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations maximise sales and minimize costs.
The ideal candidate will be a self-starter and have experience as a store manager alongside knowledge of diverse business subjects such as sales, marketing, in-store promotions etc. You should be an effective retail manager and be able to motivate personnel to perform to their maximum capacity. With the goal to manager the store in ways to boost revenues and develop the business.
Responsibilities
* Organise all store operations and allocate responsibilities to all personnel
* Manage and motivate team to increase sales and ensure efficiency
* Prepare and control the store's budget aiming for minimum expenditure and efficiency
* Monitor stock levels and purchases and ensure they stay within budget
* Deal with complaints and issues from customers to maintain the store's reputation
* Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
* Plan and oversee in-store promotional events or displays
* Analyse sales (weekly, monthly) and revenue reports and make forecasts to senior management
* Keep abreast of market trends to determine the need for improvements in the store, understanding forthcoming customer initiatives and monitoring what our competitors are doing
* Ensure standards for quality, customer service and all legal, health and safety guideline are met
* Utilise information technology (Square Pos) to record sales, analyse data and forward plan
* Initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market
* Promote the store locally by liaising with local newspapers, social media, and the community in general Skills / Requirements
* Proven experience (ideally 5+ years) as a retail manager or in other managerial / supervisory position
* Knowledge of retail management best practices with the ability to grasp new concepts and trends quickly.
* Customer focus with outstanding communication and interpersonal skills
* Knowledge of the Afro / Caribbean market / products (*desirable)
* Shrewd Business sense and well-developed commercial awareness
* Analytical mind alongside the ability to multi-task and work under pressure
* The ability to plan and prioritise workloads and delegate accordingly
* Excellent knowledge of retail management POS systems (Square POS is desirable)
* A desire to work as part of a team to generate fresh and innovative ideas.
* Drive our social media channels to promote the business both local and nationally working with key influencers and partners within the social media space.
* BSc/BA in Business Administration, Retail Mgt, Accounting and Finance, MSc/MA is desirable. Salary
Skills / Requirements
Proven experience (ideally 5+ years) as a retail manager or in other managerial / supervisory position
Knowledge of retail management best practices with the ability to grasp new concepts and trends quickly.
Customer focus with outstanding communication and interpersonal skills
Knowledge of the Afro / Caribbean market / products (*desirable)
Shrewd Business sense and well-developed commercial awareness
Analytical mind alongside the ability to multi-task and work under pressure
The ability to plan and prioritise workloads and delegate accordingly
Excellent knowledge of retail management POS systems (Square POS is desirable)
A desire to work as part of a team to generate fresh and innovative ideas.
Drive our social media channels to promote the business both local and nationally working with key influencers and partners within the social media space.
BSc/BA in Business Administration, Retail Mgt, Accounting and Finance, MSc/MA is desirable
Working Hours
Due to the nature of retail the normal working week (40 hours) can be exceeded we would expect the manager to be flexible and lead from the front as and when this is required. As we would expect the manager to work more than the 40 hours.
Apply now