Conveyancing Assistant

Blaenau Gwent
18000.00 - 20000.00 GBP Annual
16 Sep 2020
14 Oct 2020
Contract Type
Full Time
Platform Resourcing Limited are working in partnership with a Conveyancing Solicitors Practice business based near Langstone, Newport. Our client is looking to employ two members of staff to join their high performing Client Services Team.

These are full-time permanent vacancy and in return you will be offered an excellent salary and the chance to work within a progressive and successful business. This role does offer some level of flexibility in respect of hours worked and potential to work from home in certain circumstances.

The ideal candidate will have a high level of customer service and telephone skills, as well as the ability to investigate and follow up on client queries. For many you will be the first point of contact, so the ability to handle queries efficiently is key. Within this role you may also be asked to generate business opportunities by following up on leads and also follow up on necessary compliance documentation.

Duties and Responsibilities:

* Developing and maintaining relationships from initial enquiry stage through to completion

* Post completion work with the Land Registry

* Developing new business opportunities from following up leads that have been generated

* Updating clients of progress and timescales

* General administration and ensure necessary paperwork is completed

* Working with other teams to ensure necessary cases are completed within the desired time-frame

* Dealing with daily questions and queries in relationship to client's case-files

* Supporting solicitors with updates and case progress

* Chasing missing documentation or necessary paperwork

* Support and develop cross sell opportunities

* Ensure internal system is updated and maintain detailed activity reporting

* Retained client relationships ensuring maintained standards

* Undertake client service reviews

Benefits provided:

* Salary of GBP18,000 - GBP20,000 basic

* Full-in house on the job training provided

* 20 days plus 8 stats

* Free Parking

* Excellent benefit scheme

Knowledge, Experience and Desirable personal qualities:

* Experience within conveyancing

* Working within a call centre environment

* Experience of high-level customer contact

* Working within the legal sector

* Working within a highly regulated sector (insurance, finance, banking)

* Self-driven to achieve targets

If you think this role is right for you, please apply immediately by sending your CV online, or call our office on (phone number removed) if you have any questions.

By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties' interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject.

The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited's commitments. You can find more information on how we handle your date please see our Data Protection and General Data Protection Policy within our policies page on our company website.

Platform Resourcing Limited are acting as an employment agency and are advertising this role, and unfortunately are not always able to respond to all applications