2nd/3rd Line Support Analyst - 0365 - Azure - VMware - Windows Server

Recruiter
Nexere Consulting Limited
Location
London
Salary
32000.00 - 35000.00 GBP Annual
Posted
16 Sep 2020
Closes
17 Sep 2020
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time

2nd/3rd Line Support Analyst - 0365 - Azure - VMware - Windows Server - London.

My client are looking for a 2nd/3rd Line Support Engineer who can play an integral part of supporting their clients and act as an escalation point for junior engineers.

Responsibilities include:

  • Helpdesk role working on busy London based support team.
  • Working to resolve day to day IT related issues for a variety of clients
  • Core skill set to be based around the Microsoft Suite, in particular the 365, sharepoint and azure platforms.
  • VM Ware and Windows Server experience
  • 3 years + experience on a helpdesk
  • Combination of phone and ticketing system work.
  • Acting as an escalation point for junior engineers
  • Working with Senior engineers to troubleshoot advanced helpdesk issues.

Looking for someone who has fantastic communication skills and someone who has the ability to help the junior members of the team.

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