Customer Account Sales Administrator
- Recruiter
- Confidential
- Location
- Swindon
- Salary
- Competitive
- Posted
- 16 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Customer Account Sales Administrator
Location: Swindon
Salary: GBP18,500 per annum
Bonus: Bonus scheme upon successful completion of probation
Industry: Distribution and Logistics
Due to internal promotions within the department, Our client's Customer Services is looking for a Customer Account Sales Administrator.
Main Duties:
• Provide excellent customer service by proactively managing customer accounts
• Handling of queries
• Use of in-house software as well as MS Office products
• Processing orders
• Reporting on the progress of the orders and expediting as needed.
• Work efficiently and accurately
Candidate Requirements:
• A good standard of education
• NVQ Level 3 in customer service or previously recognised for customer service duties
• 1 year in either account management or b2b customer service role
• ???Articulate
• Good Literacy / Numeracy skills
• Good IT Skills
• Willingness to help people
• Positive attitude
• Ability to take ownership of customer problems
• Friendly approach
• Enthusiasm and energy
• Drive and Commitment
• Ability to interact/build rapport
• Flexible approach
• Understanding of the role of customer service
• Commercial awareness
Location: Swindon
Salary: GBP18,500 per annum
Bonus: Bonus scheme upon successful completion of probation
Industry: Distribution and Logistics
Due to internal promotions within the department, Our client's Customer Services is looking for a Customer Account Sales Administrator.
Main Duties:
• Provide excellent customer service by proactively managing customer accounts
• Handling of queries
• Use of in-house software as well as MS Office products
• Processing orders
• Reporting on the progress of the orders and expediting as needed.
• Work efficiently and accurately
Candidate Requirements:
• A good standard of education
• NVQ Level 3 in customer service or previously recognised for customer service duties
• 1 year in either account management or b2b customer service role
• ???Articulate
• Good Literacy / Numeracy skills
• Good IT Skills
• Willingness to help people
• Positive attitude
• Ability to take ownership of customer problems
• Friendly approach
• Enthusiasm and energy
• Drive and Commitment
• Ability to interact/build rapport
• Flexible approach
• Understanding of the role of customer service
• Commercial awareness