Customer Account Sales Administrator

Recruiter
Confidential
Location
Swindon
Salary
Competitive
Posted
16 Sep 2020
Closes
14 Oct 2020
Contract Type
Permanent
Hours
Full Time
Job Title: Customer Account Sales Administrator

Location: Swindon

Salary: GBP18,500 per annum

Bonus: Bonus scheme upon successful completion of probation

Industry: Distribution and Logistics

Due to internal promotions within the department, Our client's Customer Services is looking for a Customer Account Sales Administrator.

Main Duties:

• Provide excellent customer service by proactively managing customer accounts
• Handling of queries
• Use of in-house software as well as MS Office products
• Processing orders
• Reporting on the progress of the orders and expediting as needed.
• Work efficiently and accurately

Candidate Requirements:

• A good standard of education
• NVQ Level 3 in customer service or previously recognised for customer service duties
• 1 year in either account management or b2b customer service role
• ???Articulate
• Good Literacy / Numeracy skills
• Good IT Skills
• Willingness to help people
• Positive attitude
• Ability to take ownership of customer problems
• Friendly approach
• Enthusiasm and energy
• Drive and Commitment
• Ability to interact/build rapport
• Flexible approach
• Understanding of the role of customer service
• Commercial awareness

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