Customer Service Advisor
- Recruiter
- Confidential
- Location
- Purfleet
- Salary
- Competitive
- Posted
- 16 Sep 2020
- Closes
- 25 Sep 2020
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
Customer Service Advisor
We are recruiting for Customer Service Advisor roles for our client in Purfleet.
As a Customer Service Advisor you will need to have:
A very good level of written and spoken English
Previous customer services telephone experienceDetails:
Salary GBP10.55 per hour
Working hours: Any 5 days out of 7 and will include weekends, 09.00-17.30
Location: Purfleet, Essex
Duration: OngoingRole of a Customer Service Advisor include:
Liaising with internal stores colleagues to ensure that the service proposition is achieved, and customer relations are continually enhanced.
Handling inbound contact within all specified SLA timescales, meeting all key performance indicators.
Ensuring that any complex complaints are identified and passed quickly to your line manager, to ensure a speedy and efficient resolution.
Actioning general complaint queries.
Compiling and maintaining the necessary records, providing a clear and concise audit trail.
Working within and helping to maintain a customer focused team environment which is continually improving and striving to identify process improvements to deliver service excellence.Benefits of working with us as a Customer Service Advisor
Minimum 42 hours per week
Free parking
Amazing on site canteen (subsidised) with superb food and a Costa coffee.
Optional Personal Accident Insurance
28 Holidays per year
Weekly Pay
Pension Scheme
Employed Status
My Resource Rewards- An online portal offering vouchers and discountsIf you are interested in the above role please click apply
Single Resource do NOT charge any fees for our services.
Single Resource Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
We are recruiting for Customer Service Advisor roles for our client in Purfleet.
As a Customer Service Advisor you will need to have:
A very good level of written and spoken English
Previous customer services telephone experienceDetails:
Salary GBP10.55 per hour
Working hours: Any 5 days out of 7 and will include weekends, 09.00-17.30
Location: Purfleet, Essex
Duration: OngoingRole of a Customer Service Advisor include:
Liaising with internal stores colleagues to ensure that the service proposition is achieved, and customer relations are continually enhanced.
Handling inbound contact within all specified SLA timescales, meeting all key performance indicators.
Ensuring that any complex complaints are identified and passed quickly to your line manager, to ensure a speedy and efficient resolution.
Actioning general complaint queries.
Compiling and maintaining the necessary records, providing a clear and concise audit trail.
Working within and helping to maintain a customer focused team environment which is continually improving and striving to identify process improvements to deliver service excellence.Benefits of working with us as a Customer Service Advisor
Minimum 42 hours per week
Free parking
Amazing on site canteen (subsidised) with superb food and a Costa coffee.
Optional Personal Accident Insurance
28 Holidays per year
Weekly Pay
Pension Scheme
Employed Status
My Resource Rewards- An online portal offering vouchers and discountsIf you are interested in the above role please click apply
Single Resource do NOT charge any fees for our services.
Single Resource Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers