German speaking Customer Service Advisor

Recruiter
Confidential
Location
Wakefield
Salary
Competitive
Posted
16 Sep 2020
Closes
14 Oct 2020
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
German speaking Customer Service Advisor
Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, German, West Yorkshire, Yorkshire
Salary: cca. GBP20,000 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62, West Yorkshire, South Yorkshire
Ref: 362GE

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*** Candidate must be a car owner as the company is difficult to reach by public transport ***
*** Open to recent graduate too, training will be provided ***

The Company:
Our client is a fast growing company selling their products across Europe.

Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.

The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries

The Candidate:
- Fluent in English (written and spoken)
- Fluent in German (written and spoken) to high standard
- Previous experience in Customer Service would be an advantage
- Interest or experience in the IT sector would be a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate
- Car owner due to the company's location (no local public transport)

The Salary:
cca. GBP20,000 p.a. + Benefits

*** Candidate must be a car owner as the company is difficult to reach using public transport ***
*** Open to recent graduate too, training will be provided ***

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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