French speaking Technical Support

Recruiter
Confidential
Location
Welshpool
Salary
Competitive
Posted
16 Sep 2020
Closes
14 Oct 2020
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
French speaking Technical Support
Support, Technical Support, System Maintenance, Database, Customer service, Fluent in French, Excel, Access, Records,
Salary: up to GBP25,000 pa + Bonus
Location: Welshpool, Wales
At commuting distance from South Wales, North Wales, Cheshire, Shrewsbury, Newtown, Shropshire, Powys,
Can be located initially working from home: London, Bristol, Manchester, Glasgow, Leeds, Liverpool, Newcastle, Sheffield. Large cities: Belfast, Bristol, Nottingham, Southampton, Portsmouth, Leicester, Cambridge
Ref: 711RF

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Please visit the French Selection UK website, vacancies section, search job reference: 711RF
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The Company:
Our client is an international company with a base in France

Main Duties:
To resolve technical support queries whilst offering outstanding customer service

The Role:
- To accompany customer in solving technical issues
- To have a logical approach with problems & Customers
- To report to the Support Manager
- To analyse and receive incoming support inquiries
- To liaise with different internal departments
- To input support queries on Marketing Database
- To set up new customers, new data etc...

The Candidate:
- Fluent in English + French (Written & spoken)
- Experience in Customer Service within a technical environment (i.e. engineering, IT)
- Analytical, attention to detail
- Excellent communication & interpersonal skills
- Confident, proactive & dynamic
- Computer literate (excel / outlook???)

Salary: Up to GBP25,000 pa + bonus

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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