Customer Service Advisor (Part-Time)
- Recruiter
- Confidential
- Location
- Chelmsford
- Salary
- Up to 20926.00 GBP Annual + pro rata
- Posted
- 16 Sep 2020
- Closes
- 02 Oct 2020
- Sectors
- Customer Service & Call Centre
- Contract Type
- Contract
- Hours
- Full Time
Customer Service Advisor
Salary: GBP20,926 pro rata
Part-Time - 20 hours per week, Mon & Tue (8am to 5pm or 9am to 6pm) plus Wed (10am to 2pm)
6 month fixed term contract incl. some public holidays
Location: Chelmsford (remote working from a suitable environment for handling high volume telephone calls with good internet connection must be possible due to Covid19 working arrangements and candidates must be able to travel to our office for their shift times when we return to office working).
Customer Service Advisor - Customer Service Centre - Opportunities available!
Are you passionate about customer service? Do you want to work somewhere you can make a real difference?
As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding service to a diverse range of our customers, over the phone and digital channels. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers.
The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive while working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly.
No previous housing experience or knowledge is necessary - we'll teach you all that!
We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today!
Please be aware that the assessment day will be held on Friday 2 October and you must be available to attend.
If you are successful on the assessment day and offered a position you must be available for training which will start on Monday 2 November, 2 weeks classroom training and 1 week shadowing from 8.00am to 5.00pm
We offer a fun and team orientated working environment. A competitive salary, 25 days holiday (pro rata if part time) plus additional discretional days not taken from annual leave, pension, health cash plan, a clear career path, great training and a highly supportive management team. We fully endorse career development and offer significant opportunities for learning and development and the chance to make a difference to how Notting Hill Genesis evolves in the coming years.
For further information or an informal conversation regarding the role please contact Paul Hemsworth at Retinue Solutions (phone number removed) or email (url removed).
Applications should be made on the Notting Hill Genesis career portal https://(url removed)/board/Genesis.
You will need to supply your CV and a supporting statement (detailing your suitability for the role as outlined in the role profile).
Advert closing date - Tuesday 29 September
Assessment day - Friday 2 October
Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy
Salary: GBP20,926 pro rata
Part-Time - 20 hours per week, Mon & Tue (8am to 5pm or 9am to 6pm) plus Wed (10am to 2pm)
6 month fixed term contract incl. some public holidays
Location: Chelmsford (remote working from a suitable environment for handling high volume telephone calls with good internet connection must be possible due to Covid19 working arrangements and candidates must be able to travel to our office for their shift times when we return to office working).
Customer Service Advisor - Customer Service Centre - Opportunities available!
Are you passionate about customer service? Do you want to work somewhere you can make a real difference?
As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding service to a diverse range of our customers, over the phone and digital channels. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs required at our properties, so excellent communication and problem solving skills are essential. Our focus is on finding a great service to our customers.
The Customer Service Centre is a busy and fast paced environment and we are looking for people who thrive while working under pressure to join our friendly and diverse team. You must be able to multi-task and have the ability to learn new systems and processes quickly.
No previous housing experience or knowledge is necessary - we'll teach you all that!
We are looking for motivated people who put the customer at the heart of everything they do, if this sounds like you apply today!
Please be aware that the assessment day will be held on Friday 2 October and you must be available to attend.
If you are successful on the assessment day and offered a position you must be available for training which will start on Monday 2 November, 2 weeks classroom training and 1 week shadowing from 8.00am to 5.00pm
We offer a fun and team orientated working environment. A competitive salary, 25 days holiday (pro rata if part time) plus additional discretional days not taken from annual leave, pension, health cash plan, a clear career path, great training and a highly supportive management team. We fully endorse career development and offer significant opportunities for learning and development and the chance to make a difference to how Notting Hill Genesis evolves in the coming years.
For further information or an informal conversation regarding the role please contact Paul Hemsworth at Retinue Solutions (phone number removed) or email (url removed).
Applications should be made on the Notting Hill Genesis career portal https://(url removed)/board/Genesis.
You will need to supply your CV and a supporting statement (detailing your suitability for the role as outlined in the role profile).
Advert closing date - Tuesday 29 September
Assessment day - Friday 2 October
Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy