IT Operations Engineer

TechNet IT Recruitment (Permanent)
30000.00 - 43000.00 GBP Annual
16 Sep 2020
22 Sep 2020
Contract Type
Full Time

IT Operations Engineer

A world leading integrated security company with over 25,000 UK employees are looking for an IT Operations Engineer. Playing a strategic role in maintaining all cloud and on-premises systems including the Front End platforms, Servers, storage, and management networks as well as providing application support to customers using the in-house developed Electronic Monitoring Application focusing on operation aspects. The ideal candidate will have a solid understanding of cloud computing and technology systems, as well as experience designing applications for cloud and on-premises. Have a positive attitude and excellent communication skills to effectively share knowledge.

Some of what you will be doing:

  • Regularly evaluating cloud applications and architecture
  • Developing, organising and maintaining cloud systems
  • Working closely with IT security to monitor the company's cloud privacy
  • Responding to technical issues in a professional and timely manner
  • Offering guidance in infrastructure techniques including application transfers to cloud
  • Identifying and scoping cloud architecture solutions to successfully meet customer requirements
  • Ensuring all IT systems function within the parameters of the SLAs
  • Maintaining and monitoring server infrastructure and test environments
  • Installing and testing new products and enhancements to existing products in both test and live environments
  • Diagnosing and resolving of all system faults and failures in accordance with published SLA's and in a customer focused manner
  • Escalating of appropriate faults, failures and modification requests to the relevant parties, ensuring timely and appropriate responses in accordance with any existing service contracts
  • Engaging as part of rollout team for projects
  • Maintaining up-to-date technical skills to perform the role in a dynamic business environment
  • Providing support, development and administration for server-based Systems, support and administration for security systems.
  • Working closely with all parts of the business, owning support tickets to resolution as well as helping develop the skills within the IT Helpdesk Team
  • Creating and updating system documentation and knowledge bases

Ideally, your skills and experience will include:

  • A solid understanding of cloud computing and technology systems (AWS/Azure)
  • Good documentation and report writing skills
  • Windows Server 2012/16
  • Active Directory/GPO
  • Being comfortable working on own initiative and as part of a team
  • Experience working in a project-based environment
  • Relevant experience as a systems administrator in a systems operation's role
  • Ability to work with virtualization technology (VMware/Hyper-V)
  • Experience in monitoring and auditing systems
  • Knowledge of networking concepts (eg, DNS, TCP/IP, and Firewalls)
  • Ability to translate architectural requirements,
  • Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems
  • Knowhow to implement and control the flow of data, to and from a service provider
  • Capability to select the appropriate services based on compute, data, or security requirements
  • Ability to estimate usage costs and identify operational cost control mechanisms
  • Capability to migrate on-premises workload to cloud service providers

It would be great if you also had:

  • AWS Certified Solutions Architect
  • ISO27001 experience
  • ITIL knowledge
  • TSQL Querying for data retrieval

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